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Denser Chat vs Help Scout

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Denser Chat

See full pricing history

USD · US · source: denser.ai

Plan Pricing Charged by Offer type
Free
Free

$ 0. $0 $0

 Flat Standalone · Free
Starter
USD 39 monthly · USD 32 / month with annual commitment

$ 39 /mo. $39 per month $384 per year, which is $32 per month

 Flat · /mo Standalone · Fixed
Standard Highlighted
USD 119 monthly · USD 96 / month with annual commitment

$ 119 /mo. $119 per month $1,152 per year, which is $96 per month

 Flat · /mo Standalone · Fixed
Business
USD 399 monthly · USD 320 / month with annual commitment

$ 399 /mo. $399 per month $3,840 per year, which is $320 per month

 Flat · /mo Standalone · Fixed
Enterprise
USD 899 monthly · USD 720 / month with annual commitment

$ 899 /mo. $899 per month $8,640 per year, which is $720 per month

 Flat · /mo Standalone · Fixed

Help Scout

See full pricing history

USD · US · source: www.helpscout.com

Plan Pricing Charged by Offer type
Free
Free

The Free plan includes 5 users, 1 Inbox, and 1 Docs site.

 Seat Standalone · Free
Standard
USD 25 monthly

$ 25 per user/mo

 Seat · per user/mo Standalone · Fixed
Plus Highlighted
USD 45 monthly

$ 45 per user/mo

 Seat · per user/mo Standalone · Fixed
Pro
USD 75 monthly

$ 75 per user/mo

 Seat · per user/mo Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Denser Chat

Free

Highlights

DenserBots

1

Included

Highlights

Team members

1

Included

Highlights

Queries / month

20

Included

Highlights

Pages or storage / bot

100 pages or 50 MB / bot

Included

Starter

Highlights

DenserBots

2

Included

Highlights

Team members

1

Included

Highlights

Queries / month

1,500

Included

Highlights

Pages or storage / bot

100 pages or 50 MB / bot

Included

Highlights

Query log retention

30-day

Included

Standard

Highlights

DenserBots

4

Included

Highlights

Team members

5

Included

Highlights

Queries / month

7,500

Included

Highlights

Pages or storage / bot

2,000 pages or 1 GB / bot

Included

Highlights

Query log retention

90-day

Included

Highlights

Answer quality insights

Included

Highlights

Helpdesk ticket queue

Included

Highlights

Talk to a person escalation

Included

Highlights

Zendesk, Intercom, Freshdesk & HubSpot tickets

Included

Business

Highlights

DenserBots

8

Included

Highlights

Team members

10

Included

Highlights

Queries / month

15,000

Included

Highlights

Pages or storage / bot

10,000 pages or 5 GB / bot

Included

Highlights

Query log retention

360-day

Included

Highlights

Answer quality insights

Included

Highlights

Helpdesk ticket queue

Included

Highlights

Talk to a person escalation

Included

Highlights

Zendesk, Intercom, Freshdesk & HubSpot tickets

Included

Highlights

Dedicated accuracy support

Included

Enterprise

Highlights

DenserBots

8

Included

Highlights

Team members

50

Included

Highlights

Queries / month

50,000

Included

Highlights

Pages or storage / bot

50,000 pages or 25 GB / bot

Included

Highlights

Query log retention

360-day

Included

Highlights

Answer quality insights

Included

Highlights

Helpdesk ticket queue

Included

Highlights

Talk to a person escalation

Included

Highlights

Zendesk, Intercom, Freshdesk & HubSpot tickets

Included

Highlights

Priority support

Included

Highlights

Service Level Agreements (SLAs)

Included

Highlights

Feature request support

Included

Highlights

Private LLM deployment

Limited

Help Scout

Free

Team management

Users

Up to 5

Included

Shared Inbox

Inboxes

1

Included

Shared Inbox

Contacts

100/mo

Limited

Shared Inbox

Saved replies

10

Limited

Shared Inbox

Tags

10

Limited

Knowledge base

Docs sites

1

Included

Knowledge base

Articles

10

Limited

Knowledge base

Beacon

1

Included

Standard

Team management

Users

Up to 25

Included

Shared Inbox

Multiple Inboxes

2 (additional Inboxes $10/mo)

Included

Channels

Live chat and SMS

Included

Channels

WhatsApp, Instagram, and Messenger

Included

Knowledge base

Multiple knowledge bases

2 (additional sites $20/mo)

Included

Service Level Agreements (SLAs)

One basic SLA policy

1 basic policy

Included

Automation

Basic workflows

150 basic workflows

Included

Shared Inbox

Unlimited tags and saved replies

Unlimited

Included

AI

AI Inbox assistant

Included

Shared Inbox

Contacts

Unlimited

Included

Reporting

Reporting history

30-day history

Limited

Plus

Team management

Users

Up to 50

Included

Team management

Light users

5 included

Included

Shared Inbox

Inboxes

5 (additional Inboxes $10/mo)

Included

Automation

Advanced workflows

500 advanced workflows

Included

Service Level Agreements (SLAs)

Two advanced SLA policies

2 advanced policies

Included

Highlights

Secure customer portal

Included

AI

Unlimited AI Drafts

Unlimited

Included

Routing

Round robin routing

Round robin

Included

Integrations

Salesforce, Jira, and HubSpot

Included

Team management

Internal teams

Included

Company management

Group conversations by company

Included

Knowledge base

Docs sites

3 (additional sites $20/mo)

Included

Reporting

Reporting history

2-year history

Included

Pro

Team management

Users

Unlimited (minimum 10)

Included

Team management

Light users

Up to 50 light users

Included

Shared Inbox

Inboxes

10 (additional Inboxes $10/mo)

Included

Automation

Unlimited workflows

Unlimited advanced workflows

Included

Service Level Agreements (SLAs)

Unlimited SLA policies

Unlimited

Included

Routing

Multiple routing types

Round robin + load balanced

Included

Security

SSO/SAML

Included

Security

HIPAA compliance

Included

Support

Dedicated onboarding specialist

Included

Support

Strategic account manager

Included

Integrations

Preferred pricing on Aircall

Preferred pricing

Included

Knowledge base

Docs sites

5 (additional sites $20/mo)

Included

Reporting

Reporting history

All-time

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Denser Chat

  1. Official pricing page
    • Free: Free
    • Starter: USD 39 monthly · USD 32 / month with annual commitment
    • Standard: USD 119 monthly · USD 96 / month with annual commitment
    • Business: USD 399 monthly · USD 320 / month with annual commitment
    • Enterprise: USD 899 monthly · USD 720 / month with annual commitment
  2. Official pricing page
    • Free: Free