BoldDesk vs ChatBot.com

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

BoldDesk

See full pricing history

USD · US · source: www.bolddesk.com

Plan	Pricing	Charged by	Offer type
5 Agents — Growing Teams	USD 124 monthly · USD 99 / month with annual commitment $99 / month $1,188 billed yearly ≈ $20 / agent $124 / month billed monthly ≈ $24.80 / agent 500 credits /month	Seat · agents	Standalone · Fixed
10 Agents — Growing Teams	USD 249 monthly · USD 199 / month with annual commitment $199 / month $2,388 billed yearly ≈ $20 / agent $249 / month billed monthly ≈ $24.90 / agent 1,000 credits /month	Seat · agents	Standalone · Fixed
25 Agents — Growing Teams Highlighted	USD 436 monthly · USD 349 / month with annual commitment Most Popular $349 / month $4,188 billed yearly ≈ $14 / agent $436 / month billed monthly ≈ $17.44 / agent 1,500 credits /month	Seat · agents	Standalone · Fixed
50 Agents — Growing Teams	USD 624 monthly · USD 499 / month with annual commitment $499 / month $5,988 billed yearly ≈ $10 / agent $624 / month billed monthly ≈ $12.48 / agent 2,000 credits /month	Seat · agents	Standalone · Fixed
75 Agents — Growing Teams	USD 936 monthly · USD 749 / month with annual commitment $749 / month $8,988 billed yearly ≈ $10 / agent $936 / month billed monthly ≈ $12.48 / agent 2,500 credits /month	Seat · agents	Standalone · Fixed
100 Agents — Growing Teams	USD 1249 monthly · USD 999 / month with annual commitment $999 / month $11,988 billed yearly ≈ $10 / agent $1,249 / month billed monthly ≈ $12.49 / agent 3,000 credits /month	Seat · agents	Standalone · Fixed
200 Agents — Scaling Teams	USD 2498 monthly · USD 1998 / month with annual commitment $1,998 / month $23,976 billed yearly ≈ $10 / agent $2,498 / month billed monthly ≈ $12.49 / agent 4,000 credits /month	Seat · agents	Standalone · Fixed
300 Agents — Scaling Teams	USD 3749 monthly · USD 2999 / month with annual commitment $2,999 / month $35,988 billed yearly ≈ $10 / agent $3,749 / month billed monthly ≈ $12.50 / agent 5,000 credits /month	Seat · agents	Standalone · Fixed
400 Agents — Scaling Teams	USD 4999 monthly · USD 3999 / month with annual commitment $3,999 / month $47,988 billed yearly ≈ $10 / agent $4,999 / month billed monthly ≈ $12.50 / agent 6,000 credits /month	Seat · agents	Standalone · Fixed
500 Agents — Scaling Teams	USD 6249 monthly · USD 4999 / month with annual commitment $4,999 / month $59,988 billed yearly ≈ $10 / agent $6,249 / month billed monthly ≈ $12.50 / agent 7,000 credits /month	Seat · agents	Standalone · Fixed
600 Agents — Large Teams	USD 7499 monthly · USD 5999 / month with annual commitment $5,999 / month $71,988 billed yearly ≈ $10 / agent $7,499 / month billed monthly ≈ $12.50 / agent 8,000 credits /month	Seat · agents	Standalone · Fixed
700 Agents — Large Teams	USD 8749 monthly · USD 6999 / month with annual commitment $6,999 / month $83,988 billed yearly ≈ $10 / agent $8,749 / month billed monthly ≈ $12.50 / agent 9,000 credits /month	Seat · agents	Standalone · Fixed
800 Agents — Large Teams	USD 9999 monthly · USD 7999 / month with annual commitment $7,999 / month $95,988 billed yearly ≈ $10 / agent $9,999 / month billed monthly ≈ $12.50 / agent 10,000 credits /month	Seat · agents	Standalone · Fixed
900 Agents — Large Teams	USD 11249 monthly · USD 8999 / month with annual commitment $8,999 / month $107,988 billed yearly ≈ $10 / agent $11,249 / month billed monthly ≈ $12.50 / agent 11,000 credits /month	Seat · agents	Standalone · Fixed
1,000 Agents — Large Teams	USD 12499 monthly · USD 9999 / month with annual commitment $9,999 / month $119,988 billed yearly ≈ $10 / agent $12,499 / month billed monthly ≈ $12.50 / agent 12,000 credits /month	Seat · agents	Standalone · Fixed
More than 1,000 agents — Large Teams	Contact sales For more than 1,000 agents, you can contact our team Contact Us	Seat · agents	Standalone · Contact sales

ChatBot.com

See full pricing history

USD · US · source: www.chatbot.com

Plan	Pricing	Charged by	Offer type
Essential	USD 25 monthly · USD 19 / month with annual commitment $19 per user / mo. Price per user (billed monthly) $25. Price per user (billed yearly) $19	Seat · per user	Standalone · Fixed
Growth Highlighted	USD 99 monthly · USD 79 / month with annual commitment $79 per user / mo. Price per user (billed monthly) $99. Price per user (billed yearly) $79	Seat · per user	Standalone · Fixed
Enterprise — annual plan	Contact sales Custom	Seat · per user	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

BoldDesk

5 Agents — Growing Teams

AI Platform AI Credits: 500 credits /month

Limited

10 Agents — Growing Teams

AI Platform AI Credits: 1,000 credits /month

Limited

25 Agents — Growing Teams

AI Platform AI Credits: 1,500 credits /month

Limited

50 Agents — Growing Teams

AI Platform AI Credits: 2,000 credits /month

Limited

75 Agents — Growing Teams

AI Platform AI Credits: 2,500 credits /month

Limited

100 Agents — Growing Teams

AI Platform AI Credits: 3,000 credits /month

Limited

200 Agents — Scaling Teams

AI Platform AI Credits: 4,000 credits /month

Limited

300 Agents — Scaling Teams

AI Platform AI Credits: 5,000 credits /month

Limited

400 Agents — Scaling Teams

AI Platform AI Credits: 6,000 credits /month

Limited

500 Agents — Scaling Teams

AI Platform AI Credits: 7,000 credits /month

Limited

600 Agents — Large Teams

AI Platform AI Credits: 8,000 credits /month

Limited

700 Agents — Large Teams

AI Platform AI Credits: 9,000 credits /month

Limited

800 Agents — Large Teams

AI Platform AI Credits: 10,000 credits /month

Limited

900 Agents — Large Teams

AI Platform AI Credits: 11,000 credits /month

Limited

1,000 Agents — Large Teams

AI Platform AI Credits: 12,000 credits /month

Limited

More than 1,000 agents — Large Teams

ChatBot.com

Essential

AI Agent AI Agent: 1

Limited
AI Agent Included AI resolutions: 10 resolutions per month • 120 resolutions per year

Limited
AI Agent Custom skills: 10

Limited
AI productivity tools Reply suggestions: 5 monthly per user

Limited
AI productivity tools AI text edits: 5 monthly per user

Limited
Support and automation Inbox and ticketing system: Included
Support and automation Workflow automation: Included
Support and automation Human takeover: Included
Automation and campaigns Proactive campaigns: 3

Limited
Sell through service Proactive campaigns impressions: 1,000

Limited
Sell through service Live visitors tracked: 50

Limited
Channels and selling Website chat: Included
Channels and selling Messenger: Included
Channels and selling WhatsApp: Included
Channels and selling SMS (Twilio): Included
Channels and selling Selling through Shopify: Included
AI productivity tools AI canned reply suggestions: —

Excluded
AI productivity tools Chat summaries: —

Excluded
AI productivity tools Ticket summaries: —

Excluded
AI productivity tools Chat topics: —

Excluded
AI productivity tools Tag suggestions: —

Excluded
Inbox and chats Chat routing rules: —

Excluded
Inbox and chats Working hours: —

Excluded
Inbox and chats Chat tags: 5

Limited
Inbox and chats Teams: 1

Limited
Inbox and chats Shared canned responses: —

Excluded
Inbox and chats Team member takeover: —

Excluded
Inbox and chats Chat supervision: —

Excluded
Inbox and chats Chat inactivity timeout: —

Excluded
Tickets Custom fields: 5

Limited
Tickets Ticketing rules: 3

Limited
Tickets Forwarding addresses: 1

Limited
Tickets Email templates: 1

Limited
Workflows and automation Included workflow rules: 3

Limited
Workflows and automation Included workflow executions: 300

Limited
Workflows and automation Automated tags: —

Excluded
Reporting Agent activity: —

Excluded
Reporting Agent performance: —

Excluded
Reporting On-demand reporting: —

Excluded
Website widget Multilingual support: —

Excluded
Customization White label: —

Excluded
Data and storage Conversation & file history: 60 days

Limited
Data and storage Files & data storage: 2 GB + 50 MB per user

Limited
Access and developer tools Included API calls: 10,000 per month

Limited
Security Security assistance: —

Excluded
Security Audit logs: —

Excluded
Security Custom SSO: —

Excluded
Enterprise services Service level agreements (SLAs): —

Excluded

Growth

AI Agent AI Agent: 10

Limited
AI Agent Included AI resolutions: 200 resolutions per month • 2,400 resolutions per year

Limited
AI Agent Custom skills: 10

Limited
AI productivity tools Reply suggestions: 50 monthly per user

Limited
AI productivity tools AI text edits: 100 monthly per user

Limited
AI Agent Chat topics insights: Included
Team and scale Chat supervision and takeover: Included
Team and scale Shared canned responses: Included
Team and scale Team performance reports: Included
Team and scale Agent activity reports: Included
Team and scale Unlimited chat history: unlimited

Included
Automation and campaigns Automated tags: Included
Automation and campaigns Included workflow rules: 10

Limited
Automation and campaigns Included workflow executions: 1,000

Limited
Automation and campaigns Proactive campaigns: 30

Limited
Sell through service Proactive campaigns impressions: 10,000

Limited
Sell through service Live visitors tracked: 400

Limited
AI productivity tools AI canned reply suggestions: Included
AI productivity tools Chat summaries: Included
AI productivity tools Ticket summaries: Included
AI productivity tools Chat topics: Included
AI productivity tools Tag suggestions: Included
Inbox and chats Chat routing rules: Included
Inbox and chats Working hours: Included
Inbox and chats Teams: 10

Limited
Inbox and chats Team member takeover: Included
Inbox and chats Chat inactivity timeout: Included
Tickets Custom fields: 20

Limited
Tickets Ticketing rules: 10

Limited
Tickets Forwarding addresses: 10

Limited
Tickets Email templates: 10

Limited
Workflows and automation Chat canned response suggestions: Included
Reporting Agent activity: Included
Reporting Agent performance: Included
Reporting On-demand reporting: —

Excluded
Website widget Multilingual support: Included
Customization Custom customer segments: Included
Customization White label: —

Excluded
Data and storage Conversation & file history: unlimited

Included
Data and storage Files & data storage: 15 GB + 100 MB per user

Limited
Access and developer tools Included API calls: 20,000 per month

Limited
Security Security assistance: —

Excluded
Security Audit logs: —

Excluded
Security Custom SSO: —

Excluded
Enterprise services Service level agreements (SLAs): —

Excluded

Enterprise — annual plan

Adapts to how you work Custom AI Agents: custom

Included
AI Agent Included AI resolutions: custom

Limited
Adapts to how you work Tailored workflow automation: Included
Adapts to how you work Plugged into your data: Included
Adapts to how you work On-demand reporting: Included
Adapts to how you work Flexible scaling and usage limits: custom

Included
A dedicated team for your account Support from Product Expert: Included
A dedicated team for your account Personalized onboarding: Included
A dedicated team for your account Product training for your team: Included
A dedicated team for your account Direct engineering support: Included
A dedicated team for your account Security assistance: Included
No procurement surprises SOC 2 Type 2: Included
No procurement surprises Service level agreements (SLAs): Included
No procurement surprises Legal and compliance review: Included
No procurement surprises Alternative payment terms: Included
No procurement surprises White-label widget: Included
No procurement surprises SSO and audit logs: Included
AI productivity tools Reply suggestions: custom

Limited
AI productivity tools AI text edits: custom

Limited
Sell through service Live visitors tracked: custom

Limited
Sell through service Proactive campaigns: custom

Limited
Sell through service Proactive campaigns impressions: custom

Limited
Inbox and chats Teams: custom

Limited
Tickets Custom fields: custom

Limited
Tickets Ticketing rules: custom

Limited
Tickets Forwarding addresses: custom

Limited
Tickets Email templates: custom

Limited
Workflows and automation Included workflow rules: custom

Limited
Workflows and automation Included workflow executions: custom

Limited
Data and storage Conversation & file history: unlimited

Included
Data and storage Files & data storage: custom

Limited
Access and developer tools Included API calls: custom

Limited
Customization Custom roles: Included
Customization Multiple brands: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

BoldDesk

September 21, 2026
Official pricing page
- 5 Agents — Growing Teams: USD 124 monthly · USD 99 / month with annual commitment
- 10 Agents — Growing Teams: USD 249 monthly · USD 199 / month with annual commitment
- 25 Agents — Growing Teams: USD 436 monthly · USD 349 / month with annual commitment
- 50 Agents — Growing Teams: USD 624 monthly · USD 499 / month with annual commitment
- 75 Agents — Growing Teams: USD 936 monthly · USD 749 / month with annual commitment
- 100 Agents — Growing Teams: USD 1249 monthly · USD 999 / month with annual commitment
- 200 Agents — Scaling Teams: USD 2498 monthly · USD 1998 / month with annual commitment
- 300 Agents — Scaling Teams: USD 3749 monthly · USD 2999 / month with annual commitment
- 400 Agents — Scaling Teams: USD 4999 monthly · USD 3999 / month with annual commitment
- 500 Agents — Scaling Teams: USD 6249 monthly · USD 4999 / month with annual commitment
- 600 Agents — Large Teams: USD 7499 monthly · USD 5999 / month with annual commitment
- 700 Agents — Large Teams: USD 8749 monthly · USD 6999 / month with annual commitment
- 800 Agents — Large Teams: USD 9999 monthly · USD 7999 / month with annual commitment
- 900 Agents — Large Teams: USD 11249 monthly · USD 8999 / month with annual commitment
- 1,000 Agents — Large Teams: USD 12499 monthly · USD 9999 / month with annual commitment
- More than 1,000 agents — Large Teams: Contact sales
August 27, 2026
Official pricing page
- Growing Teams (Upto 100 agents) — default: USD 124 monthly · USD 99 / month with annual commitment

ChatBot.com

September 21, 2026
Official pricing page
- Essential: USD 25 monthly · USD 19 / month with annual commitment
- Growth: USD 99 monthly · USD 79 / month with annual commitment
- Enterprise — annual plan: Contact sales
August 27, 2026
Official pricing page
- Let's talk: Contact sales
- Essential: USD 19 monthly
- Growth: USD 79 monthly