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Helply vs Screendesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Helply

See full pricing history

USD · US · source: helply.com

Plan Pricing Charged by Offer type
The helpdesk
Free

$0 free forever

 Flat · for your whole team Standalone · Free
The AI agents
USD 0 per outcome · USD 99 monthly minimum

$0.50 per outcome with a $99 monthly minimum. You're only charged at most once per conversation, even if Helply takes multiple actions. Never pay if an agent can't answer, fails to complete an action, or the customer asks for a human.

 Usage · per outcome Standalone · Usage based

Screendesk

See full pricing history

USD · US · source: screendesk.io

Plan Pricing Charged by Offer type
Free
Free

€0

 Flat Standalone · Free

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Helply

The helpdesk

Included for everyone

Shared inbox, ticketing, and live chat

Included

Included for everyone

Public and private help centers

Included

Included for everyone

Automations, SLAs, and workflows

Included

Included for everyone

All integrations, API, and webhooks

Included

Included for everyone

SSO, roles, 2FA, and audit logs

Included

The AI agents

Screendesk

Free

Highlights

Unlimited agents

Included

Highlights

10 recordings & bug reports per month

Included

Highlights

10 min recording duration

Included

Highlights

30 days retention

Included

Highlights

Video Library

Included

Highlights

Helpdesk integrations

Included

Highlights

Standard support

Included

Highlights

Everything in Free

Included

Highlights

Unlimited recordings & bug reports

Included

Highlights

Unlimited retention

Included

Highlights

Remove Screendesk branding

Included

Highlights

Private Folders

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Helply

  1. Official pricing page
    • The helpdesk: Free
    • The AI agents: USD 0 per outcome · USD 99 monthly minimum
  2. Official pricing page
    • Per-ticket pricing — Standard: USD 1 / month with annual commitment