Crisp vs Help Scout

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Crisp

See full pricing history

USD · US · source: crisp.chat

Plan	Pricing	Charged by	Offer type
Free	Free Free Forever	Flat	Standalone · Free
Mini	USD 45 monthly $ 45 Per month, per workspace	Flat	Standalone · Fixed
Essentials	USD 95 monthly $ 95 Per month, per workspace	Flat	Standalone · Fixed

Help Scout

See full pricing history

USD · US · source: www.helpscout.com

Plan	Pricing	Charged by	Offer type
Free	Free Free plan	Flat	Standalone · Free

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Crisp

Free

Highlights Seats: 2

Included
Highlights Website chat widget: Included
Highlights Shared inbox: Included

Mini

Highlights Seats: 4

Included
Highlights Shared email inbox: Included
Highlights Automated conversations: Around 90

Included

Essentials

Highlights Customer data management: Included
Highlights Customer support platform: Included

Help Scout

Free

Highlights Just need the basics? The Free plan includes 5 users, 1 Inbox, and 1 Docs site.: Included
Highlights The Free plan gives you 5 users, 1 Inbox, and 1 Docs site.: Included
Highlights Just need the basics?: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Crisp

August 27, 2026 Source
- Free: Free
- Mini: USD 45 monthly
- Essentials: USD 95 monthly

Help Scout

August 27, 2026 Source
- Free: Free