Deskpro vs Gleap

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Deskpro

See full pricing history

USD · US · source: www.deskpro.com

Plan	Pricing	Charged by	Offer type
Team — default	USD 39 monthly · USD 39 / month with annual commitment $39 /agent/month (Min 5 agents)	Seat · agent/month	Standalone · Fixed
Professional — default Highlighted	USD 59 monthly · USD 59 / month with annual commitment $59 /agent/month (Min 10 agents)	Seat · agent/month	Standalone · Fixed
Enterprise — default	USD 99 monthly · USD 99 / month with annual commitment $99 /agent/month (Min 25 agents)	Seat · agent/month	Standalone · Fixed

Gleap

See full pricing history

USD · US · source: www.gleap.io

Plan	Pricing	Charged by	Offer type
Starter — annual billing	USD 49 monthly · USD 49 / month with annual commitment Gleap starts at $49/mo for Starter when billed annually.	Flat · per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Deskpro

Team — default

Highlights Unified inbox for every channel: Included
Highlights Self-Service Help Center: Included
Highlights Chatbot: Included
Highlights Apps & Integrations: Included
Highlights Mobile Apps: Included
Highlights Reporting & Analytics: Included
Highlights Standard Support: Included

Professional — default

Highlights Everything in Deskpro Team: Included
Highlights Lite Agents: Included
Highlights Deskpro AI: Included
Highlights AI-Powered Chatbot: Included
Highlights Remove "Powered by Deskpro": Included
Highlights Multiple Brand Support: Included
Highlights Advanced Voice & Call Controls: Included
Highlights Multi-Account: Included
Highlights CRM Sync: Included
Highlights Professional Support: Included

Enterprise — default

Highlights Everything in Deskpro Professional: Included
Highlights Global Data Center: Included
Highlights Quarterly Health Checks: Included
Highlights Security Reviews: Included
Highlights Sandbox Environment: Included
Highlights Custom Contracts: Included
Highlights HIPAA-Compliant Hosting: Included
Highlights Account Manager: Included
Highlights Implementation Services: Included
Highlights Enterprise Support: Included

Gleap

Starter — annual billing

Plan basics Seats: 1 seat

Included
Plan basics Projects: 1 project

Included
Plan basics Kai AI support: Included
Plan basics Live chat: Included
Plan basics In-app bug reporting: Included
Plan basics Feature roadmap: Included
Plan basics Knowledge base: Included
Plan basics Team seats: 1

Included
Plan basics Projects: 1

Included
Plan basics Model choice: Auto

Included
Plan basics AI token discount: Not included

Excluded
Plan basics SLA: 3 days

Included
Support channels Ticketing & inbox Shared Inbox: Included
Support channels Live chat: Included
Support channels In-app bug reporting: Included
Support channels Operating hours: Included
Support channels Team inboxes: Not included

Excluded
Support channels Workflows: Not included

Excluded
Support channels Kai support Kai chatbot: Included
Support channels Multiple content sources: Included
Support channels AI summary: Not included

Excluded
Support channels AI reply: Not included

Excluded
Support channels AI tools: Not included

Excluded
Support channels Copilot: Not included

Excluded
Support channels Custom agents: Not included

Excluded
Support channels Support channels Widget: Included
Support channels Email: Included
Support channels WhatsApp: Not included

Excluded
Support channels Telegram: Not included

Excluded
Support channels Instagram: Not included

Excluded
Support channels Facebook Messenger: Not included

Excluded
Support channels Outreach Surveys: Not included

Excluded
Support channels Chat messages: Not included

Excluded
Support channels Banners: Not included

Excluded
Support channels Push notifications: Not included

Excluded
Support channels News / release notes: Not included

Excluded
Support channels Product tours: Not included

Excluded
Support channels Checklists: Not included

Excluded
Support channels Emails & newsletters: Not included

Excluded
Support channels Tooltips: Not included

Excluded
Support channels Modals: Not included

Excluded
Roadmap Roadmap Public roadmap: Included
Roadmap Feature request management: Included
Help center Help center Public knowledge base: Included
Help center Unlimited collections & articles: Included
Platform & security Platform & security Reports: Included
Platform & security Custom domains: Not included

Excluded
Platform & security Remove Gleap branding: Not included

Excluded
Platform & security Third-party integrations: Not included

Excluded
Platform & security API access: Not included

Excluded
Platform & security SOC 2 Type II: Not included

Excluded
Platform & security DORA support: Not included

Excluded
Platform & security HIPAA BAA: Not included

Excluded
Platform & security SSO: Not included

Excluded
Platform & security Bring your own model: Not included

Excluded
Platform & security BYOK: Not included

Excluded
Platform & security Pay by invoice: Not included

Excluded
Platform & security Priority support & SLA: Not included

Excluded
Platform & security Support Slack channel: Not included

Excluded
Platform & security Dedicated CSM: Not included

Excluded
Self-driving AI Self-driving AI Kai PM: Not included

Excluded
Self-driving AI Kai Code: Not included

Excluded
Self-driving AI Kai Resolve: Not included

Excluded

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Deskpro

August 27, 2026 Source
- Team — default: USD 39 monthly · USD 39 / month with annual commitment
- Professional — default: USD 59 monthly · USD 59 / month with annual commitment
- Enterprise — default: USD 99 monthly · USD 99 / month with annual commitment

Gleap

August 27, 2026 Source
- Starter — annual billing: USD 49 monthly · USD 49 / month with annual commitment