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Intercom vs Kommunicate

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.intercom.com

Plan Pricing Charged by Offer type
Essential
USD 29 monthly

$29 per seat/month plus Fin from $0.99 per outcome

Seat · per user or agent Standalone · Fixed
Advanced
USD 85 monthly

$85 per seat/month plus Fin from $0.99 per outcome

Seat · per user or agent Standalone · Fixed
Expert
USD 132 monthly

$132 per seat/month plus Fin from $0.99 per outcome

Seat · per user or agent Standalone · Fixed

USD · US · source: www.kommunicate.io

Plan Pricing Charged by Offer type
Starter
USD 40 monthly · USD 34 / month with annual commitment

$40/month monthly or $34/month billed yearly

Flat · per month Standalone · Fixed
Professional Highlighted
USD 200 monthly · USD 167 / month with annual commitment

$200/month monthly or $167/month billed yearly

Flat · per month Standalone · Fixed
Enterprise
Contact sales

Contact Sales

Flat · per month Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Intercom

Essential

Plan card

Messenger

Included

Plan card

Shared inbox and ticketing

Included

Plan card

Pre-built reports

Included

Plan card

Public help center

Included

Advanced

Plan card

Multiple team inboxes

Included

Plan card

Workflow automation

Included

Plan card

Round-robin assignment

Included

Plan card

Private help center

Included

Expert

Plan card

SSO and identity management

Included

Plan card

HIPAA support

Included

Plan card

Service-level agreements

Included

Plan card

Multibrand messenger

Included

Kommunicate

Starter

Plan card

1 AI agent

Included

Plan card

1 team member

Included

Plan card

250 conversations per month

Included

Plan card

Web, mobile, WhatsApp, Telegram, and Instagram channels

Included

Professional

Plan card

2 AI agents

Included

Plan card

3 team members

Included

Plan card

2,000 conversations per month

Included

Plan card

Messaging API and webhooks

Included

Enterprise

Plan card

Custom AI agents and seats

Included

Plan card

Discounted conversation pricing

Included

Plan card

Dedicated account manager

Included

Plan card

SLA-backed support

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Intercom

  1. Source
    • Essential: USD 29 monthly
    • Advanced: USD 85 monthly
    • Expert: USD 132 monthly

Kommunicate

  1. Source
    • Starter: USD 40 monthly · USD 34 / month with annual commitment
    • Professional: USD 200 monthly · USD 167 / month with annual commitment
    • Enterprise: Contact sales