Re:amaze vs Supportbench

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Re:amaze

See full pricing history

USD · US · source: www.reamaze.com

Plan	Pricing	Charged by	Offer type
Basic — default	USD 29 monthly · USD 26.1 / month with annual commitment $29 $26.10 per Team Member per Month billed Annually	Seat · per Team Member per Month	Standalone · Fixed
Pro — default Highlighted	USD 49 monthly · USD 44.1 / month with annual commitment $49 $44.10 per Team Member per Month billed Annually	Seat · per Team Member per Month	Standalone · Fixed
Plus — default	USD 69 monthly · USD 62.1 / month with annual commitment $69 $62.10 per Team Member per Month billed Annually	Seat · per Team Member per Month	Standalone · Fixed

Supportbench

See full pricing history

USD · US · source: www.supportbench.com

Plan	Pricing	Charged by	Offer type
Professional	USD 40 monthly · USD 32 / month with annual commitment $40/agent/month or $32/agent/month billed annually	Seat · per user per month	Standalone · Fixed
Enterprise Highlighted	USD 125 monthly · USD 100 / month with annual commitment $125/agent/month or $100/agent/month billed annually	Seat · per user per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Re:amaze

Basic — default

Highlights Unlimited Email Inboxes: Included
Highlights Live Chat: Included
Highlights Social Media Channels: Included
Highlights Public/Internal FAQ: Included
Highlights Workflow Automation (Macros): Included
Highlights Response Templates: Included
Highlights Website Integration: Included
Highlights Chatbots: Included
Highlights Cues (Proactive Messages): Included
Highlights Basic Reporting: Included
Highlights Re:amaze AI Agent: 5 resolutions per month per user included. $0.85 per additional resolution.

Included

Pro — default

Highlights All of the features in Basic: Included
Highlights Manage Multiple Brands in one Account: Included
Highlights Live View of Site Visitors: Included
Highlights Advanced Reporting: Included
Highlights SMS and Voice Channels: Included
Highlights Custom Hosted Domain: Included
Highlights Customizable Email Appearance: Included
Highlights AI Intents: Included
Highlights Status Page: Included
Highlights Re:amaze AI Agent: 10 resolutions per month per user included. $0.85 per additional resolution.

Included

Plus — default

Highlights All of the features in Pro: Included
Highlights Peek (Live Screensharing): Included
Highlights Departments (Staff Groups): Included
Highlights Staff Performance Reporting: Included
Highlights Staff Shifts and Vacation Days: Included
Highlights Customizable Staff Roles: Included
Highlights Customer Satisfaction Ratings: Included
Highlights In-Chat Video Calls: Included
Highlights Optional Classic Chat Mode: Included
Highlights FAQ Article Edit History: Included
Highlights Re:amaze AI Agent: 20 resolutions per month per user included. $0.85 per additional resolution.

Included

Supportbench

Professional

Plan card Email and chat ticketing: Included
Plan card AI search and summaries: Included
Plan card Dynamic SLAs: Included
Plan card Multi-level escalations: Included

Enterprise

Plan card Sandbox environment: Included
Plan card White labeling: Included
Plan card Advanced permissions: Included
Plan card SAML single sign-on: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Re:amaze

August 27, 2026 Source
- Basic — default: USD 29 monthly · USD 26.1 / month with annual commitment
- Pro — default: USD 49 monthly · USD 44.1 / month with annual commitment
- Plus — default: USD 69 monthly · USD 62.1 / month with annual commitment

Supportbench

August 27, 2026 Source
- Professional: USD 40 monthly · USD 32 / month with annual commitment
- Enterprise: USD 125 monthly · USD 100 / month with annual commitment