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MyLiveChat vs Talkdesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.mylivechat.com

Plan Pricing Charged by Offer type
Free
Free

$0/month

Seat · per user per month Standalone · Free
Starter
USD 15 monthly

$15/month billed monthly

Seat · per user per month Standalone · Fixed
Basic Highlighted
USD 29 monthly

$29/month billed monthly

Seat · per user per month Standalone · Fixed
Corporate
USD 59 monthly

$59/month billed monthly

Seat · per user per month Standalone · Fixed
Enterprise
USD 99 monthly

$99+/month billed monthly

Seat · per user per month Standalone · Starting at

USD · US · source: www.talkdesk.com

Plan Pricing Charged by Offer type
Digital Essentials
USD 85 monthly

$85 USD per user, per month

Seat · per user or agent Standalone · Fixed
Voice Essentials
USD 105 monthly

$105 USD per user, per month

Seat · per user or agent Standalone · Fixed
Elite
USD 165 monthly

$165 USD per user, per month

Seat · per user or agent Standalone · Fixed
Industry Experience Clouds
USD 225 monthly

$225 USD per user, per month

Seat · per user or agent Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

MyLiveChat

Free

Plan card

1 live agent

Included

Plan card

Unlimited chats

Included

Plan card

100+ chat themes

Included

Plan card

3 years of history

Included

Starter

Plan card

1 agent

Included

Plan card

Unlimited websites and chats

Included

Plan card

Custom chat branding

Included

Plan card

3 years of history

Included

Basic

Plan card

2 to 4 seats

Included

Plan card

Unlimited agents and departments

Included

Plan card

Unlimited websites

Included

Plan card

5 years of history

Included

Corporate

Plan card

5 to 9 seats

Included

Plan card

Unlimited chats

Included

Plan card

Operations coverage

Included

Plan card

5 years of history

Included

Enterprise

Plan card

10 or more seats

Included

Plan card

Unlimited agents

Included

Plan card

Unlimited websites

Included

Plan card

15 years of history

Included

Talkdesk

Digital Essentials

Plan card

Email, chat, SMS, and social messaging

Included

Plan card

Studio and routing

Included

Plan card

API access

Included

Plan card

Real-time dashboards

Included

Voice Essentials

Plan card

Voice engagement

Included

Plan card

Speech recognition

Included

Plan card

Voicemail transcription

Included

Plan card

Business intelligence

Included

Elite

Plan card

Custom reporting

Included

Plan card

Screen recording

Included

Plan card

Performance management

Included

Plan card

Workforce management

Included

Industry Experience Clouds

Plan card

Elite capabilities

Included

Plan card

Industry-specific configurations

Included

Plan card

Financial-services, healthcare, retail, and travel options

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

MyLiveChat

  1. Source
    • Free: Free
    • Starter: USD 15 monthly
    • Basic: USD 29 monthly
    • Corporate: USD 59 monthly
    • Enterprise: USD 99 monthly

Talkdesk

  1. Source
    • Digital Essentials: USD 85 monthly
    • Voice Essentials: USD 105 monthly
    • Elite: USD 165 monthly
    • Industry Experience Clouds: USD 225 monthly