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Letterbook vs Respond.io

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.letterbook.ai

Plan Pricing Charged by Offer type
Starter — default
USD 50 monthly · USD 50 / month with annual commitment

$50 per month

Flat · per month Standalone · Fixed
Growth — default Highlighted
USD 200 monthly · USD 200 / month with annual commitment

$200 per month

Flat · per month Standalone · Fixed
Enterprise — default
Contact sales

Let's talk per month

Flat · per month Standalone · Contact sales

USD · US · source: respond.io

Plan Pricing Charged by Offer type
Starter
USD 99 monthly · USD 79 / month with annual commitment

$ 79 /month $1,188 $948/yr (billed yearly)

Unit · Monthly Active Contacts Standalone · Fixed
Growth Highlighted
USD 199 monthly · USD 159 / month with annual commitment

$ 159 /month $2,388 $1,908/yr (billed yearly)

Unit · Monthly Active Contacts Standalone · Fixed
Advanced
USD 349 monthly · USD 279 / month with annual commitment

$ 279 /month $4,188 $3,348/yr (billed yearly)

Unit · Monthly Active Contacts Standalone · Fixed
Enterprise
Contact sales

Custom

Unit · Monthly Active Contacts Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Letterbook

Starter — default

Highlights

Seats

3 seats

Included

Highlights

Tickets per month

300 tickets / month

Included

Highlights

Integrations

Integrate your database & Stripe

Included

Highlights

Inbox

Unified inbox for all your channels

Included

Growth — default

Highlights

Seats

10 seats

Included

Highlights

Tickets per month

1,000 tickets / month

Included

Highlights

Channels and integrations

All channels and integrations

Included

Highlights

Support

Priority support

Included

Enterprise — default

Highlights

Seats

Custom seats

Included

Highlights

Tickets per month

3,000+ tickets / month

Included

Highlights

Security

SSO & SAML

Included

Highlights

Account management

Dedicated account manager

Included

Respond.io

Starter

Usage

Users

5

Included

Usage

Monthly Active Contacts

Unlimited

Included

Usage

AI Credits

5,000

Included

Inbox & Contacts

Team & Custom Inboxes

Included

Inbox & Contacts

Mobile App

Included

AI & Automation

AI Prompt

Included

AI & Automation

AI Assist

Included

Reports

Basic Reports

Included

Platform & Security

Two-Factor Authentication (2FA)

Included

Integrations

Growth Widgets

Included

Growth

Usage

Users

10

Included

Usage

Monthly Active Contacts

Starts with 1,000

Included

Usage

AI Credits

Starts with 10,000

Included

Broadcasts

Broadcasts

Included

AI & Automation

Workflows automation

Included

AI & Automation

AI Agents

Included

Reports

Advanced Reports

Included

Integrations

Zapier & Make Integrations

Included

Integrations

Developer API

Included

Advanced

Usage

Users

10

Included

Usage

Monthly Active Contacts

Starts with 1,000

Included

Usage

AI Credits

Starts with 20,000

Included

Platform & Security

Mask Phone Number & Email Address

Included

Platform & Security

Multiple Workspaces

Included

Integrations

HTTP Requests in Workflows

Included

Integrations

Incoming & Outgoing Webhooks

Included

Platform & Security

Single Sign-On (SSO)

Included

Channels

Custom Channels

Included

Enterprise

Usage

Users

Unlimited

Included

Usage

Monthly Active Contacts

Custom

Included

Usage

AI Credits

Starts with 40,000

Included

Highlights

Unlimited Users

Included

Highlights

Higher limit of workspaces

Included

Highlights

Higher API rate limits

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Letterbook

  1. Source
    • Starter — default: USD 50 monthly · USD 50 / month with annual commitment
    • Growth — default: USD 200 monthly · USD 200 / month with annual commitment
    • Enterprise — default: Contact sales

Respond.io

  1. Source
    • Starter: USD 99 monthly · USD 79 / month with annual commitment
    • Growth: USD 199 monthly · USD 159 / month with annual commitment
    • Advanced: USD 349 monthly · USD 279 / month with annual commitment
    • Enterprise: Contact sales
  2. Source
    • starter — default: USD 79 monthly · USD 79 / month with annual commitment
    • growth — default: USD 159 monthly · USD 159 / month with annual commitment
    • advanced — default: USD 279 monthly · USD 279 / month with annual commitment