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Landbot vs Richpanel

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

EUR · US · source: landbot.io

Plan Pricing Charged by Offer type
Free — Free
Free

€0 free forever

Flat · free forever Standalone · Free
Starter — Starter
EUR 32 monthly · EUR 32 / month with annual commitment

€32 €40 per month, billed annually

Flat · per month, billed annually Standalone · Fixed
Professional — Professional Highlighted
EUR 80 monthly · EUR 80 / month with annual commitment

€80 €100 per month, billed annually

Flat · per month, billed annually Standalone · Fixed

USD · US · source: www.richpanel.com

Plan Pricing Charged by Offer type
Helpdesk Seats
USD 99 monthly

$99 per seat, per month No per-ticket fee on top of the seat. Replies are never metered.

Seat · per seat, per month Standalone · Fixed
AI Agents
USD 0 per AI handled conversation

$0.20 per AI handled conversation A conversation is the whole back-and-forth thread between a customer and the AI, not a single message. Every message in one thread counts as one conversation, so a 10-message exchange is still one conversation. Charged once. No second fee for a ticket the AI resolved

Usage · per AI handled conversation Standalone · Usage based

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Landbot

Free — Free

Highlights

Included chats/mo

100 chats/mo included

Included

Highlights

AI chats included

No AI chats included

Excluded

Highlights

Seats

1 seat

Included

Highlights

Full builder & templates

Included

Highlights

Try WhatsApp with our test number

Included

Starter — Starter

Highlights

Included chats/mo

500 chats/mo included

Included

Highlights

Extra chat cost

€0.05/extra chat

Limited

Highlights

AI chats included

100 AI chats included

Included

Highlights

Seats

2 seats

Included

Highlights

Basic Integrations

Mailchimp, Segment & others

Included

Highlights

Basic Power-ups

File uploads & more

Included

Highlights

Remove Landbot branding

from Professional

Excluded

Highlights

WhatsApp with your own number

from Professional

Excluded

Professional — Professional

Highlights

Included chats/mo

2,500 chats/mo included

Included

Highlights

Extra chat cost

€0.05/extra chat

Limited

Highlights

AI chats included

300 AI chats included

Included

Highlights

Seats

3 seats

Included

Highlights

No Landbot branding

Included

Highlights

Essential Integrations

HubSpot, Airtable, Webhooks & more

Included

Highlights

Live Chat Support

Included

Highlights

WhatsApp add-on

+€100/mo

Excluded

Richpanel

Helpdesk Seats

Highlights

No per-ticket fee

Included

What's included

Unified inbox

Included

What's included

Round robin and assignment rules

Included

What's included

Reporting

Included

What's included

Macros and custom fields

Included

What's included

Customer context

Included

What's included

One-click migration

Included

AI Agents

What's included

End-to-end resolution

70 to 80%

Included

What's included

Omnichannel meter

Included

What's included

Policy-trained escalation

Included

What's included

Model and token budget

Included

What's included

QA AI review

100%

Included

What's included

Copilot

Included

What's included

Charged once

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Landbot

    • Free — Free: Free
    • Starter — Starter: EUR 32 monthly · EUR 32 / month with annual commitment
    • Professional — Professional: EUR 80 monthly · EUR 80 / month with annual commitment

Richpanel

    • Helpdesk Seats: USD 99 monthly
    • AI Agents: USD 0 per AI handled conversation
    • Helpdesk Seats — default: USD 99 monthly · USD 82.17 / month with annual commitment