UJET vs Zammad Hosted

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

UJET

See full pricing history

USD · US · source: ujet.cx

Plan	Pricing	Charged by	Offer type
Basic	USD 65 monthly $65/user/month	Seat · per user per month	Standalone · Fixed
Pro Highlighted	USD 99 monthly $99/user/month	Seat · per user per month	Standalone · Fixed
Enterprise	USD 120 monthly $120/user/month	Seat · per user per month	Standalone · Fixed
Digital	USD 69 monthly $69/user/month	Seat · per user per month	Standalone · Fixed

Zammad Hosted

See full pricing history

EUR · US · source: zammad.com

Plan	Pricing	Charged by	Offer type
Starter v2	EUR 9 monthly · EUR 7 / month with annual commitment €9/agent/month or €7/agent/month billed annually	Unit · per agent per month	Standalone · Fixed
Professional v2 Highlighted	EUR 18 monthly · EUR 16 / month with annual commitment €18/agent/month or €16/agent/month billed annually	Unit · per agent per month	Standalone · Fixed
Plus v2	EUR 27 monthly · EUR 25 / month with annual commitment €27/agent/month or €25/agent/month billed annually	Unit · per agent per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

UJET

Basic

Plan card Voice channel: Included
Plan card Standard reports: Included
Plan card CRM adapters: Included
Plan card Web SDK: Included

Pro

Plan card Advanced reports: Included
Plan card APIs and data export: Included
Plan card Mobile SDK: Included
Plan card Premium support: Included

Enterprise

Plan card Chat channel: Included
Plan card Email channel: Included
Plan card SMS and social channels: Included
Plan card Omnichannel engagement: Included

Digital

Plan card Standalone digital suite: Included
Plan card Chat and email: Included
Plan card SMS and social: Included
Plan card In-app voice: Included

Zammad Hosted

Starter v2

Plan card Agents: Up to 5

Included
Plan card Email, web form, and SMS channels: Included
Plan card Triggers, schedules, and business hours: Included

Professional v2

Plan card Agents: Up to 35

Included
Plan card Chat and Telegram channels: Included
Plan card SLAs and individual roles: Included

Plus v2

Plan card Unlimited agents: Included
Plan card Facebook and WhatsApp channels: Included
Plan card Core Workflows and reporting: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

UJET

August 27, 2026
Official pricing page
- Basic: USD 65 monthly
- Pro: USD 99 monthly
- Enterprise: USD 120 monthly
- Digital: USD 69 monthly

Zammad Hosted

August 27, 2026
Official pricing page
- Starter v2: EUR 9 monthly · EUR 7 / month with annual commitment
- Professional v2: EUR 18 monthly · EUR 16 / month with annual commitment
- Plus v2: EUR 27 monthly · EUR 25 / month with annual commitment