Kayako vs Simplesat

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Kayako

See full pricing history

USD · US · source: kayako.com

Plan	Pricing	Charged by	Offer type
Kay AI Agent	USD 1 monthly $1 per fully resolved ticket	Usage · per stated usage allowance	Standalone · Usage based
Kayako One	Contact sales Talk to a pricing expert	Flat · per month	Standalone · Contact sales

Simplesat

See full pricing history

USD · US · source: www.simplesat.io

Plan	Pricing	Charged by	Offer type
Standard — default	USD 119 monthly · USD 109 / month with annual commitment $119 / month $109 / month	Flat · month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Kayako

Kay AI Agent

Plan card AI issue resolution: Included
Plan card No seat fees: Included
Plan card No setup fees: Included
Plan card No charge for escalations: Included

Kayako One

Plan card Unified inbox: Included
Plan card Ticketing system: Included
Plan card Knowledge base: Included
Plan card Live chat widget: Included

Simplesat

Standard — default

User management Account users: 5

Included
Feedback Monthly responses: 1,000

Included
Survey functionality Unlimited surveys: Included
User management Unlimited support agents: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Kayako

August 27, 2026 Source
- Kay AI Agent: USD 1 monthly
- Kayako One: Contact sales

Simplesat

August 27, 2026 Source
- Standard — default: USD 119 monthly · USD 109 / month with annual commitment