eDesk vs Helpmonks

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

eDesk

See full pricing history

USD · US · source: www.edesk.com

Plan	Pricing	Charged by	Offer type
Essential	USD 39 monthly $ 39 per user/month	Seat · per user/month	Standalone · Fixed
Growth	USD 89 monthly $ 89 per user/month	Seat · per user/month	Standalone · Fixed
Professional	USD 119 monthly $ 119 per user/month	Seat · per user/month	Standalone · Fixed
Enterprise	Contact sales Custom Tailored pricing	Flat	Standalone · Contact sales

Helpmonks

See full pricing history

USD · US · source: helpmonks.com

Plan	Pricing	Charged by	Offer type
Team	USD 49 monthly $49/month	Flat · per month	Standalone · Fixed
Business Highlighted	USD 99 monthly $99/month	Flat · per month	Standalone · Fixed
Business+	USD 249 monthly $249/month	Flat · per month	Standalone · Fixed
Scale	USD 499 monthly $499/month	Flat · per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

eDesk

Essential

Highlights Online stores: 1

Included
Highlights Centralized support workspace: Included
Highlights Live chat: Included

Growth

Highlights Online stores: 5

Included
Highlights Performance reporting: Included
Highlights CSAT surveys: Included

Professional

Highlights Online stores: 10

Included
Highlights Assisted onboarding: Included
Highlights Read-only users: 2

Included

Enterprise

Highlights Channels: Unlimited

Included
Highlights Dedicated account manager: Included
Highlights Multi-brand workflows: Included

Helpmonks

Team

Plan card Shared inboxes: 3

Included
Plan card Live-chat sites: 1

Included
Plan card AI-assisted conversations: 250/month

Included

Business

Plan card Shared inboxes: 10

Included
Plan card Live-chat sites: 5

Included
Plan card AI-assisted conversations: 1,000/month

Included

Business+

Plan card Shared inboxes: 40

Included
Plan card Live-chat sites: 15

Included
Plan card AI-assisted conversations: 5,000/month

Included

Scale

Plan card Shared inboxes: 500

Included
Plan card Live-chat sites: 50

Included
Plan card AI-assisted conversations: 20,000/month

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

eDesk

August 27, 2026 Source
- Essential: USD 39 monthly
- Growth: USD 89 monthly
- Professional: USD 119 monthly
- Enterprise: Contact sales

Helpmonks

August 27, 2026 Source
- Team: USD 49 monthly
- Business: USD 99 monthly
- Business+: USD 249 monthly
- Scale: USD 499 monthly