Formilla vs Letterbook

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Formilla

See full pricing history

USD · US · source: www.formilla.com

Plan	Pricing	Charged by	Offer type
Standard	Free Free for 1 chat agent	Seat · per user per month	Standalone · Free
Premium	USD 13.99 / month with annual commitment $13.99/month based on yearly term paid in full	Seat · per user per month	Standalone · Fixed
Professional Highlighted	USD 39.99 / month with annual commitment $39.99/month based on yearly term paid in full	Seat · per user per month	Standalone · Fixed
Enterprise	USD 299.99 monthly Custom pricing starting from $299.99/month	Seat · per user per month	Standalone · Starting at

Letterbook

See full pricing history

USD · US · source: www.letterbook.ai

Plan	Pricing	Charged by	Offer type
Starter — default	USD 50 monthly · USD 50 / month with annual commitment $50 per month	Flat · per month	Standalone · Fixed
Growth — default Highlighted	USD 200 monthly · USD 200 / month with annual commitment $200 per month	Flat · per month	Standalone · Fixed
Enterprise — default	Contact sales Let's talk per month	Flat · per month	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Formilla

Standard

Plan card 1 chat agent: Included
Plan card Unlimited live chats: Included
Plan card Desktop and mobile apps: Included
Plan card Custom branding: Included

Premium

Plan card 1 chat agent: Included
Plan card ChatGPT bots and copilot: Included
Plan card Third-party integrations: Included
Plan card Unlimited chat history: Included

Professional

Plan card 2 chat agents: Included
Plan card Visitor monitoring: Included
Plan card File sharing: Included
Plan card Branding removal: Included

Enterprise

Plan card Full team access: Included
Plan card AI setup and training: Included
Plan card Advanced integrations: Included
Plan card Dedicated onboarding: Included

Letterbook

Starter — default

Highlights Seats: 3 seats

Included
Highlights Tickets per month: 300 tickets / month

Included
Highlights Integrations: Integrate your database & Stripe

Included
Highlights Inbox: Unified inbox for all your channels

Included

Growth — default

Highlights Seats: 10 seats

Included
Highlights Tickets per month: 1,000 tickets / month

Included
Highlights Channels and integrations: All channels and integrations

Included
Highlights Support: Priority support

Included

Enterprise — default

Highlights Seats: Custom seats

Included
Highlights Tickets per month: 3,000+ tickets / month

Included
Highlights Security: SSO & SAML

Included
Highlights Account management: Dedicated account manager

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Formilla

August 27, 2026 Source
- Standard: Free
- Premium: USD 13.99 / month with annual commitment
- Professional: USD 39.99 / month with annual commitment
- Enterprise: USD 299.99 monthly

Letterbook

August 27, 2026 Source
- Starter — default: USD 50 monthly · USD 50 / month with annual commitment
- Growth — default: USD 200 monthly · USD 200 / month with annual commitment
- Enterprise — default: Contact sales