Gleap vs LiveHelpNow

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Gleap

See full pricing history

USD · US · source: www.gleap.io

Plan	Pricing	Charged by	Offer type
Starter	USD 59 monthly · USD 49 / month with annual commitment $49/mo billed annually ($59/mo billed monthly)	Flat · /mo	Standalone · Fixed
Team	USD 179 monthly · USD 149 / month with annual commitment $149/mo billed annually ($179/mo billed monthly)	Flat · /mo	Standalone · Fixed
Pro	USD 359 monthly · USD 299 / month with annual commitment $299/mo billed annually ($359/mo billed monthly)	Flat · /mo	Standalone · Fixed
Enterprise	USD 1199 monthly · USD 999 / month with annual commitment from $999/mo billed annually (from $1,199/mo billed monthly)	Flat · /mo	Standalone · Starting at

LiveHelpNow

See full pricing history

USD · US · source: livehelpnow.net

Plan	Pricing	Charged by	Offer type
Essential	USD 39 monthly from$39 /mo	Flat · /mo	Standalone · Fixed
Professional	USD 59 monthly from$59 /mo	Flat · /mo	Standalone · Fixed
Premium	USD 79 monthly from$79 /mo	Flat · /mo	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Gleap

Starter

Highlights Team seats: 1

Included
Highlights Projects: 1

Included
Highlights Outbound messaging: Excluded
Highlights Remove Gleap branding: Excluded
Highlights Custom domain: Excluded
Highlights Session replay: Excluded
Highlights Console logs: Excluded
Highlights Custom data: Excluded
Highlights Surveys: Excluded
Highlights Native integrations: Jira, Trello, Slack

Limited
Highlights In-app bug reporting: Excluded
Highlights Feature roadmap: Excluded
Highlights Knowledge base: Excluded
Highlights Kai Resolve: Excluded
Highlights Kai Code: Excluded
Highlights Kai PM: Excluded
Highlights Custom agents: Excluded
Highlights AI model selection: Excluded
Highlights Discount on AI tokens: Excluded
Highlights Single sign-on: Excluded
Highlights Bring your own key: Excluded
Highlights Invoice billing: Excluded
Highlights Custom MAU limit: Excluded
Highlights Dedicated customer success manager: Excluded
Highlights Custom SLA: Excluded

Team

Highlights Team seats: Unlimited

Included
Highlights Projects: Unlimited

Included
Highlights Outbound messaging: Included
Highlights Remove Gleap branding: Included
Highlights Custom domain: Included
Highlights Session replay: Included
Highlights Console logs: Included
Highlights Custom data: Included
Highlights Surveys: Included
Highlights Native integrations: All

Included
Highlights In-app bug reporting: Included
Highlights Feature roadmap: Included
Highlights Knowledge base: Included
Highlights Kai Resolve: Excluded
Highlights Kai Code: Excluded
Highlights Kai PM: Excluded
Highlights Custom agents: Excluded
Highlights AI model selection: Excluded
Highlights Discount on AI tokens: Excluded
Highlights Single sign-on: Excluded
Highlights Bring your own key: Excluded
Highlights Invoice billing: Excluded
Highlights Custom MAU limit: Excluded
Highlights Dedicated customer success manager: Excluded
Highlights Custom SLA: Excluded

Pro

Highlights Team seats: Unlimited

Included
Highlights Projects: Unlimited

Included
Highlights Outbound messaging: Included
Highlights Remove Gleap branding: Included
Highlights Custom domain: Included
Highlights Session replay: Included
Highlights Console logs: Included
Highlights Custom data: Included
Highlights Surveys: Included
Highlights Native integrations: All

Included
Highlights In-app bug reporting: Included
Highlights Feature roadmap: Included
Highlights Knowledge base: Included
Highlights Kai Resolve: Included
Highlights Kai Code: Included
Highlights Kai PM: Included
Highlights Custom agents: Included
Highlights AI model selection: Included
Highlights Discount on AI tokens: 25%

Included
Highlights Single sign-on: Excluded
Highlights Bring your own key: Excluded
Highlights Invoice billing: Excluded
Highlights Custom MAU limit: Excluded
Highlights Dedicated customer success manager: Excluded
Highlights Custom SLA: Excluded

Enterprise

Highlights Team seats: Unlimited

Included
Highlights Projects: Unlimited

Included
Highlights Outbound messaging: Included
Highlights Remove Gleap branding: Included
Highlights Custom domain: Included
Highlights Session replay: Included
Highlights Console logs: Included
Highlights Custom data: Included
Highlights Surveys: Included
Highlights Native integrations: All

Included
Highlights In-app bug reporting: Included
Highlights Feature roadmap: Included
Highlights Knowledge base: Included
Highlights Kai Resolve: Included
Highlights Kai Code: Included
Highlights Kai PM: Included
Highlights Custom agents: Included
Highlights AI model selection: Included
Highlights Discount on AI tokens: 25%

Included
Highlights Single sign-on: Included
Highlights Bring your own key: By agreement

Included
Highlights Invoice billing: Included
Highlights Custom MAU limit: By agreement

Included
Highlights Dedicated customer success manager: Included
Highlights Custom SLA: By agreement

Included

LiveHelpNow

Essential

Highlights Live chat: Included
Highlights Knowledge base: Included
Highlights Support portal for customers: Included
Highlights Unlimited articles: Included
Highlights Surveys and canned responses: Included
Highlights Secure forms: Included
Highlights Conversion tracking: Included
Highlights Social channel support: Included
Highlights Basic automations: Included
Highlights Basic reporting: Included
Highlights One chat domain: Included
Highlights One knowledge base: Included

Professional

Highlights Ticketing: Included
Highlights Workforce management features: Included
Highlights Advanced automations: Included
Highlights Performance dashboards and KPI reporting: Included
Highlights Data export: Included
Highlights Call logging: Included
Highlights Phone integration through Zoom for routing and tracking: Included

Premium

Highlights White glove onboarding: Included
Highlights Monthly dedicated success call: Included
Highlights Advanced automations: Included
Highlights Priority support: Included
Highlights Removal of LiveHelpNow branding: Included
Highlights Additional knowledge base capacity: Included
Highlights Higher limits across automation and reporting and data storage: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Gleap

September 21, 2026
Official pricing page
- Starter: USD 59 monthly · USD 49 / month with annual commitment
- Team: USD 179 monthly · USD 149 / month with annual commitment
- Pro: USD 359 monthly · USD 299 / month with annual commitment
- Enterprise: USD 1199 monthly · USD 999 / month with annual commitment
August 27, 2026
Official pricing page
- Starter — annual billing: USD 49 monthly · USD 49 / month with annual commitment

LiveHelpNow

August 27, 2026
Official pricing page
- Essential: USD 39 monthly
- Professional: USD 59 monthly
- Premium: USD 79 monthly