Chatlio vs Freshchat

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chatlio

See full pricing history

USD · US · source: chatlio.com

Plan	Pricing	Charged by	Offer type
Starter	USD 29 monthly $29 / month billed monthly	Flat	Standalone · Fixed
Basic Highlighted	USD 49 monthly $49 / month billed monthly	Flat	Standalone · Fixed
Pro	USD 99 monthly $99 / month billed monthly	Flat	Standalone · Fixed
Business	USD 199 monthly $199 / month billed monthly	Flat	Standalone · Fixed
Enterprise	Contact sales	Flat	Standalone · Contact sales

Freshchat

See full pricing history

USD · US · source: www.freshworks.com

Plan	Pricing	Charged by	Offer type
Free	Free $0 for up to 10 agents	Flat · per month	Standalone · Free
Growth	USD 19 / month with annual commitment $19/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed
Pro Highlighted	USD 49 / month with annual commitment $49/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed
Enterprise	USD 79 / month with annual commitment $79/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatlio

Starter

Highlights operators: 2

Included
Highlights widgets: 1

Included
Highlights conversations / month: 200

Included
Compare plan features Triggers and auto-messages: Excluded
Compare plan features Saved replies: Excluded
Compare plan features White-label widget: Excluded
Compare plan features Lead qualification and pre-chat questions: Excluded

Basic

Highlights operators: Unlimited

Included
Highlights widgets: 1

Included
Highlights conversations / month: 1,000

Included
Compare plan features Triggers and auto-messages: Included
Compare plan features Saved replies: Included
Compare plan features White-label widget: Excluded
Compare plan features Lead qualification and pre-chat questions: Excluded

Pro

Highlights operators: Unlimited

Included
Highlights widgets: 2

Included
Highlights conversations / month: 3,000

Included
Compare plan features Triggers and auto-messages: Included
Compare plan features Saved replies: Included
Compare plan features White-label widget: Included
Compare plan features Lead qualification and pre-chat questions: Included

Business

Highlights operators: Unlimited

Included
Highlights widgets: 5

Included
Highlights conversations / month: 5,000

Included
Compare plan features Triggers and auto-messages: Included
Compare plan features Saved replies: Included
Compare plan features White-label widget: Included
Compare plan features Lead qualification and pre-chat questions: Included

Enterprise

Freshchat

Free

Plan card Agents: Up to 10

Included
Plan card Web and mobile chat widget: Included
Plan card Shared inbox and email: Included

Growth

Plan card Social media messengers: Included
Plan card Text messaging: Included
Plan card Reporting and dashboards: Included

Pro

Plan card Multilingual conversations: Included
Plan card Intelligent routing: Included
Plan card Multiple SLA policies: Included

Enterprise

Plan card Skill-based routing: Included
Plan card Audit logs: Included
Plan card Allowed domains and IP whitelisting: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Chatlio

September 21, 2026
Official pricing page
- Starter: USD 29 monthly
- Basic: USD 49 monthly
- Pro: USD 99 monthly
- Business: USD 199 monthly
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Starter: USD 29 monthly
- Basic: USD 49 monthly
- Pro: USD 99 monthly

Freshchat

August 27, 2026
Official pricing page
- Free: Free
- Growth: USD 19 / month with annual commitment
- Pro: USD 49 / month with annual commitment
- Enterprise: USD 79 / month with annual commitment