Skip to content

Gist vs Richpanel

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: getgist.com

Plan Pricing Charged by Offer type
Free Forever
Free

$0/month with 200 contacts and 2 support seats

Usage · per stated usage allowance Standalone · Free

USD · US · source: www.richpanel.com

Plan Pricing Charged by Offer type
Helpdesk Seats — default
USD 99 monthly · USD 82.17 / month with annual commitment

$99 per seat, per month

Seat · per seat, per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Gist

Free Forever

Plan card

Live chat

Included

Plan card

Team inbox

Included

Plan card

200 contacts

Included

Plan card

2 support seats

Included

Richpanel

Helpdesk Seats — default

Highlights

Unified inbox across every channel, one view per customer

Included

Highlights

Round robin, assignment rules, teams and multi-brand queues

Included

Highlights

CSAT, team and revenue reporting, plus a custom report builder

Included

Highlights

Macros, saved views, internal notes and custom fields

Included

Highlights

Customer, order and subscription context beside the reply

Included

Highlights

One-click migration from Gorgias or Zendesk, and we buy out your contract

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Gist

  1. Source
    • Free Forever: Free

Richpanel

  1. Source
    • Helpdesk Seats — default: USD 99 monthly · USD 82.17 / month with annual commitment