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Dixa vs Intercom

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

EUR · US · source: www.dixa.com

Plan Pricing Charged by Offer type
Growth
EUR 89 monthly

€ 89 /agent/mo

Seat · per agent/month Standalone · Fixed
Ultimate
EUR 139 monthly

€ 139 /agent/mo

Seat · per agent/month Standalone · Fixed
Prime
EUR 179 monthly

€ 179 /agent/mo

Seat · per agent/month Standalone · Fixed

USD · US · source: www.intercom.com

Plan Pricing Charged by Offer type
Essential
USD 29 monthly

$29 per seat/month plus Fin from $0.99 per outcome

Seat · per user or agent Standalone · Fixed
Advanced
USD 85 monthly

$85 per seat/month plus Fin from $0.99 per outcome

Seat · per user or agent Standalone · Fixed
Expert
USD 132 monthly

$132 per seat/month plus Fin from $0.99 per outcome

Seat · per user or agent Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Dixa

Growth

Highlights

Phone, email, forms, chat and social

Included

Highlights

Knowledge base

Included

Highlights

Intelligent routing

Included

Ultimate

Highlights

External-data routing

Included

Highlights

Knowledge-centered service

Included

Prime

Highlights

SSO

Included

Highlights

Advanced insights

Included

Highlights

Custom user roles

Included

Intercom

Essential

Plan card

Messenger

Included

Plan card

Shared inbox and ticketing

Included

Plan card

Pre-built reports

Included

Plan card

Public help center

Included

Advanced

Plan card

Multiple team inboxes

Included

Plan card

Workflow automation

Included

Plan card

Round-robin assignment

Included

Plan card

Private help center

Included

Expert

Plan card

SSO and identity management

Included

Plan card

HIPAA support

Included

Plan card

Service-level agreements

Included

Plan card

Multibrand messenger

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Dixa

  1. Source
    • Growth: EUR 89 monthly
    • Ultimate: EUR 139 monthly
    • Prime: EUR 179 monthly

Intercom

  1. Source
    • Essential: USD 29 monthly
    • Advanced: USD 85 monthly
    • Expert: USD 132 monthly