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Front vs Zoho Desk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: front.com

Plan Pricing Charged by Offer type
Starter — up to 10 seats
USD 25 monthly · USD 25 / month with annual commitment

$25 /seat/mo, up to 10 seats

Seat · per seat / month Standalone · Fixed
Professional — up to 50 seats
USD 65 monthly · USD 65 / month with annual commitment

$65 /seat/mo, up to 50 seats

Seat · per seat / month Standalone · Fixed
Enterprise — most popular Highlighted
USD 105 monthly · USD 105 / month with annual commitment

$105 /seat/mo

Seat · per seat / month Standalone · Fixed

INR · US · source: www.zoho.com

Plan Pricing Charged by Offer type
Free
Free

Free forever with three user licenses

Flat · per month Standalone · Free
Express
INR 420 / month with annual commitment

₹420/user/month billed annually

Seat · per user or agent Standalone · Fixed
Standard
INR 800 / month with annual commitment

₹800/user/month billed annually

Seat · per user or agent Standalone · Fixed
Professional
INR 1400 / month with annual commitment

₹1,400/user/month billed annually

Seat · per user or agent Standalone · Fixed
Enterprise
INR 2400 / month with annual commitment

₹2,400/user/month billed annually

Seat · per user or agent Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Front

Starter — up to 10 seats

Highlights

Communication channels

Email, Front Chat, or SMS

Included

Highlights

Shared inbox

Included

Highlights

Ticketing system

Included

Highlights

AI Topics

Included

Highlights

Automation rules

Included

Highlights

Basic analytics

Included

Highlights

No-code public knowledge base

Included

Highlights

AI add-ons available

Excluded

Professional — up to 50 seats

Highlights

Communication channels

Included

Highlights

Shared inbox

Included

Highlights

Ticketing system

Included

Highlights

Macros and automation rules

Included

Highlights

Advanced analytics

Included

Highlights

Multiple workspaces

Up to 5

Included

Highlights

SSO and SCIM

Included

Highlights

AI add-ons available

Excluded

Enterprise — most popular

Highlights

Communication channels

Included

Highlights

Shared inbox

Included

Highlights

Ticketing system

Included

Highlights

Smart rules

Included

Highlights

Multi-language knowledge base

Included

Highlights

Custom roles and permissions

Included

Highlights

AI Copilot, QA, and CSAT included

Included

Zoho Desk

Free

Plan card

3 user licenses

Included

Plan card

Email ticketing

Included

Plan card

Customer contacts and accounts

Included

Express

Plan card

Email support channels

Included

Plan card

Social media support

Included

Plan card

Contacts and accounts

Included

Standard

Plan card

Everything in Express

Included

Plan card

Business messaging

Included

Plan card

Live chat widget

Included

Professional

Plan card

Everything in Standard

Included

Plan card

Telephony

Included

Plan card

Advanced dashboards

Included

Enterprise

Plan card

Everything in Professional

Included

Plan card

Live chat with Zoho SalesIQ

Included

Plan card

Enterprise controls

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Front

  1. Source
    • Starter — up to 10 seats: USD 25 monthly · USD 25 / month with annual commitment
    • Professional — up to 50 seats: USD 65 monthly · USD 65 / month with annual commitment
    • Enterprise — most popular: USD 105 monthly · USD 105 / month with annual commitment

Zoho Desk

  1. Source
    • Free: Free
    • Express: INR 420 / month with annual commitment
    • Standard: INR 800 / month with annual commitment
    • Professional: INR 1400 / month with annual commitment
    • Enterprise: INR 2400 / month with annual commitment