ChatBot.com vs Gleap

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

ChatBot.com

See full pricing history

USD · US · source: www.chatbot.com

Plan	Pricing	Charged by	Offer type
Essential	USD 25 monthly · USD 19 / month with annual commitment $19 per user / mo. Price per user (billed monthly) $25. Price per user (billed yearly) $19	Seat · per user	Standalone · Fixed
Growth Highlighted	USD 99 monthly · USD 79 / month with annual commitment $79 per user / mo. Price per user (billed monthly) $99. Price per user (billed yearly) $79	Seat · per user	Standalone · Fixed
Enterprise — annual plan	Contact sales Custom	Seat · per user	Standalone · Contact sales

Gleap

See full pricing history

USD · US · source: www.gleap.io

Plan	Pricing	Charged by	Offer type
Starter	USD 59 monthly · USD 49 / month with annual commitment $49/mo billed annually ($59/mo billed monthly)	Flat · /mo	Standalone · Fixed
Team	USD 179 monthly · USD 149 / month with annual commitment $149/mo billed annually ($179/mo billed monthly)	Flat · /mo	Standalone · Fixed
Pro	USD 359 monthly · USD 299 / month with annual commitment $299/mo billed annually ($359/mo billed monthly)	Flat · /mo	Standalone · Fixed
Enterprise	USD 1199 monthly · USD 999 / month with annual commitment from $999/mo billed annually (from $1,199/mo billed monthly)	Flat · /mo	Standalone · Starting at

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

ChatBot.com

Essential

AI Agent AI Agent: 1

Limited
AI Agent Included AI resolutions: 10 resolutions per month • 120 resolutions per year

Limited
AI Agent Custom skills: 10

Limited
AI productivity tools Reply suggestions: 5 monthly per user

Limited
AI productivity tools AI text edits: 5 monthly per user

Limited
Support and automation Inbox and ticketing system: Included
Support and automation Workflow automation: Included
Support and automation Human takeover: Included
Automation and campaigns Proactive campaigns: 3

Limited
Sell through service Proactive campaigns impressions: 1,000

Limited
Sell through service Live visitors tracked: 50

Limited
Channels and selling Website chat: Included
Channels and selling Messenger: Included
Channels and selling WhatsApp: Included
Channels and selling SMS (Twilio): Included
Channels and selling Selling through Shopify: Included
AI productivity tools AI canned reply suggestions: —

Excluded
AI productivity tools Chat summaries: —

Excluded
AI productivity tools Ticket summaries: —

Excluded
AI productivity tools Chat topics: —

Excluded
AI productivity tools Tag suggestions: —

Excluded
Inbox and chats Chat routing rules: —

Excluded
Inbox and chats Working hours: —

Excluded
Inbox and chats Chat tags: 5

Limited
Inbox and chats Teams: 1

Limited
Inbox and chats Shared canned responses: —

Excluded
Inbox and chats Team member takeover: —

Excluded
Inbox and chats Chat supervision: —

Excluded
Inbox and chats Chat inactivity timeout: —

Excluded
Tickets Custom fields: 5

Limited
Tickets Ticketing rules: 3

Limited
Tickets Forwarding addresses: 1

Limited
Tickets Email templates: 1

Limited
Workflows and automation Included workflow rules: 3

Limited
Workflows and automation Included workflow executions: 300

Limited
Workflows and automation Automated tags: —

Excluded
Reporting Agent activity: —

Excluded
Reporting Agent performance: —

Excluded
Reporting On-demand reporting: —

Excluded
Website widget Multilingual support: —

Excluded
Customization White label: —

Excluded
Data and storage Conversation & file history: 60 days

Limited
Data and storage Files & data storage: 2 GB + 50 MB per user

Limited
Access and developer tools Included API calls: 10,000 per month

Limited
Security Security assistance: —

Excluded
Security Audit logs: —

Excluded
Security Custom SSO: —

Excluded
Enterprise services Service level agreements (SLAs): —

Excluded

Growth

AI Agent AI Agent: 10

Limited
AI Agent Included AI resolutions: 200 resolutions per month • 2,400 resolutions per year

Limited
AI Agent Custom skills: 10

Limited
AI productivity tools Reply suggestions: 50 monthly per user

Limited
AI productivity tools AI text edits: 100 monthly per user

Limited
AI Agent Chat topics insights: Included
Team and scale Chat supervision and takeover: Included
Team and scale Shared canned responses: Included
Team and scale Team performance reports: Included
Team and scale Agent activity reports: Included
Team and scale Unlimited chat history: unlimited

Included
Automation and campaigns Automated tags: Included
Automation and campaigns Included workflow rules: 10

Limited
Automation and campaigns Included workflow executions: 1,000

Limited
Automation and campaigns Proactive campaigns: 30

Limited
Sell through service Proactive campaigns impressions: 10,000

Limited
Sell through service Live visitors tracked: 400

Limited
AI productivity tools AI canned reply suggestions: Included
AI productivity tools Chat summaries: Included
AI productivity tools Ticket summaries: Included
AI productivity tools Chat topics: Included
AI productivity tools Tag suggestions: Included
Inbox and chats Chat routing rules: Included
Inbox and chats Working hours: Included
Inbox and chats Teams: 10

Limited
Inbox and chats Team member takeover: Included
Inbox and chats Chat inactivity timeout: Included
Tickets Custom fields: 20

Limited
Tickets Ticketing rules: 10

Limited
Tickets Forwarding addresses: 10

Limited
Tickets Email templates: 10

Limited
Workflows and automation Chat canned response suggestions: Included
Reporting Agent activity: Included
Reporting Agent performance: Included
Reporting On-demand reporting: —

Excluded
Website widget Multilingual support: Included
Customization Custom customer segments: Included
Customization White label: —

Excluded
Data and storage Conversation & file history: unlimited

Included
Data and storage Files & data storage: 15 GB + 100 MB per user

Limited
Access and developer tools Included API calls: 20,000 per month

Limited
Security Security assistance: —

Excluded
Security Audit logs: —

Excluded
Security Custom SSO: —

Excluded
Enterprise services Service level agreements (SLAs): —

Excluded

Enterprise — annual plan

Adapts to how you work Custom AI Agents: custom

Included
AI Agent Included AI resolutions: custom

Limited
Adapts to how you work Tailored workflow automation: Included
Adapts to how you work Plugged into your data: Included
Adapts to how you work On-demand reporting: Included
Adapts to how you work Flexible scaling and usage limits: custom

Included
A dedicated team for your account Support from Product Expert: Included
A dedicated team for your account Personalized onboarding: Included
A dedicated team for your account Product training for your team: Included
A dedicated team for your account Direct engineering support: Included
A dedicated team for your account Security assistance: Included
No procurement surprises SOC 2 Type 2: Included
No procurement surprises Service level agreements (SLAs): Included
No procurement surprises Legal and compliance review: Included
No procurement surprises Alternative payment terms: Included
No procurement surprises White-label widget: Included
No procurement surprises SSO and audit logs: Included
AI productivity tools Reply suggestions: custom

Limited
AI productivity tools AI text edits: custom

Limited
Sell through service Live visitors tracked: custom

Limited
Sell through service Proactive campaigns: custom

Limited
Sell through service Proactive campaigns impressions: custom

Limited
Inbox and chats Teams: custom

Limited
Tickets Custom fields: custom

Limited
Tickets Ticketing rules: custom

Limited
Tickets Forwarding addresses: custom

Limited
Tickets Email templates: custom

Limited
Workflows and automation Included workflow rules: custom

Limited
Workflows and automation Included workflow executions: custom

Limited
Data and storage Conversation & file history: unlimited

Included
Data and storage Files & data storage: custom

Limited
Access and developer tools Included API calls: custom

Limited
Customization Custom roles: Included
Customization Multiple brands: Included

Gleap

Starter

Highlights Team seats: 1

Included
Highlights Projects: 1

Included
Highlights Outbound messaging: Excluded
Highlights Remove Gleap branding: Excluded
Highlights Custom domain: Excluded
Highlights Session replay: Excluded
Highlights Console logs: Excluded
Highlights Custom data: Excluded
Highlights Surveys: Excluded
Highlights Native integrations: Jira, Trello, Slack

Limited
Highlights In-app bug reporting: Excluded
Highlights Feature roadmap: Excluded
Highlights Knowledge base: Excluded
Highlights Kai Resolve: Excluded
Highlights Kai Code: Excluded
Highlights Kai PM: Excluded
Highlights Custom agents: Excluded
Highlights AI model selection: Excluded
Highlights Discount on AI tokens: Excluded
Highlights Single sign-on: Excluded
Highlights Bring your own key: Excluded
Highlights Invoice billing: Excluded
Highlights Custom MAU limit: Excluded
Highlights Dedicated customer success manager: Excluded
Highlights Custom SLA: Excluded

Team

Highlights Team seats: Unlimited

Included
Highlights Projects: Unlimited

Included
Highlights Outbound messaging: Included
Highlights Remove Gleap branding: Included
Highlights Custom domain: Included
Highlights Session replay: Included
Highlights Console logs: Included
Highlights Custom data: Included
Highlights Surveys: Included
Highlights Native integrations: All

Included
Highlights In-app bug reporting: Included
Highlights Feature roadmap: Included
Highlights Knowledge base: Included
Highlights Kai Resolve: Excluded
Highlights Kai Code: Excluded
Highlights Kai PM: Excluded
Highlights Custom agents: Excluded
Highlights AI model selection: Excluded
Highlights Discount on AI tokens: Excluded
Highlights Single sign-on: Excluded
Highlights Bring your own key: Excluded
Highlights Invoice billing: Excluded
Highlights Custom MAU limit: Excluded
Highlights Dedicated customer success manager: Excluded
Highlights Custom SLA: Excluded

Pro

Highlights Team seats: Unlimited

Included
Highlights Projects: Unlimited

Included
Highlights Outbound messaging: Included
Highlights Remove Gleap branding: Included
Highlights Custom domain: Included
Highlights Session replay: Included
Highlights Console logs: Included
Highlights Custom data: Included
Highlights Surveys: Included
Highlights Native integrations: All

Included
Highlights In-app bug reporting: Included
Highlights Feature roadmap: Included
Highlights Knowledge base: Included
Highlights Kai Resolve: Included
Highlights Kai Code: Included
Highlights Kai PM: Included
Highlights Custom agents: Included
Highlights AI model selection: Included
Highlights Discount on AI tokens: 25%

Included
Highlights Single sign-on: Excluded
Highlights Bring your own key: Excluded
Highlights Invoice billing: Excluded
Highlights Custom MAU limit: Excluded
Highlights Dedicated customer success manager: Excluded
Highlights Custom SLA: Excluded

Enterprise

Highlights Team seats: Unlimited

Included
Highlights Projects: Unlimited

Included
Highlights Outbound messaging: Included
Highlights Remove Gleap branding: Included
Highlights Custom domain: Included
Highlights Session replay: Included
Highlights Console logs: Included
Highlights Custom data: Included
Highlights Surveys: Included
Highlights Native integrations: All

Included
Highlights In-app bug reporting: Included
Highlights Feature roadmap: Included
Highlights Knowledge base: Included
Highlights Kai Resolve: Included
Highlights Kai Code: Included
Highlights Kai PM: Included
Highlights Custom agents: Included
Highlights AI model selection: Included
Highlights Discount on AI tokens: 25%

Included
Highlights Single sign-on: Included
Highlights Bring your own key: By agreement

Included
Highlights Invoice billing: Included
Highlights Custom MAU limit: By agreement

Included
Highlights Dedicated customer success manager: Included
Highlights Custom SLA: By agreement

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

ChatBot.com

September 21, 2026
Official pricing page
- Essential: USD 25 monthly · USD 19 / month with annual commitment
- Growth: USD 99 monthly · USD 79 / month with annual commitment
- Enterprise — annual plan: Contact sales
August 27, 2026
Official pricing page
- Let's talk: Contact sales
- Essential: USD 19 monthly
- Growth: USD 79 monthly

Gleap

September 21, 2026
Official pricing page
- Starter: USD 59 monthly · USD 49 / month with annual commitment
- Team: USD 179 monthly · USD 149 / month with annual commitment
- Pro: USD 359 monthly · USD 299 / month with annual commitment
- Enterprise: USD 1199 monthly · USD 999 / month with annual commitment
August 27, 2026
Official pricing page
- Starter — annual billing: USD 49 monthly · USD 49 / month with annual commitment