Deskpro vs Simplesat

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Deskpro

See full pricing history

USD · US · source: www.deskpro.com

Plan	Pricing	Charged by	Offer type
Team	USD 39 monthly $39 /agent/month (Min 5 agents)	Seat · agent	Standalone · Fixed
Professional Highlighted	USD 59 monthly $59 /agent/month (Min 10 agents)	Seat · agent	Standalone · Fixed
Enterprise	USD 99 monthly $99 /agent/month (Min 25 agents)	Seat · agent	Standalone · Fixed

Simplesat

See full pricing history

USD · US · source: www.simplesat.io

Plan	Pricing	Charged by	Offer type
Standard	USD 119 monthly · USD 109 / month with annual commitment $119 / month $109 / month	Flat · / month	Standalone · Fixed
Pro	USD 249 monthly · USD 229 / month with annual commitment $249 / month $229 / month	Flat · / month	Standalone · Fixed
Elite	USD 499 monthly · USD 459 / month with annual commitment $499 / month $459 / month	Flat · / month	Standalone · Fixed
Enterprise	Contact sales Custom	Flat	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Deskpro

Team

Highlights Unified inbox for every channel: Included
Highlights Self-Service Help Center: Included
Highlights Chatbot: Included
Highlights Apps & Integrations: Included
Highlights Mobile Apps: Included
Highlights Reporting & Analytics: Included
Highlights Standard Support: Included
Self-Service Help Center Multi-Brand Help Centers: 3

Limited
Self-Service Help Center Remove 'Powered by Deskpro' Branding: Excluded
Licensing Lite Agents: Excluded
Deskpro AI Deskpro AI: Excluded
Deskpro AI AI-Powered Chatbot: Excluded
Highlights Multiple Brand Support: Excluded
Highlights Advanced Voice & Call Controls: Excluded
Licensing Multi-Account: Excluded
Integrations & Apps CRM Sync: Excluded
Licensing Minimum Agents: 5

Included
Hosting & Infrastructure Data Center Choice: US / UK / EU

Included
Security & Compliance HIPAA-Compliant Hosting: Excluded

Professional

Highlights Unified inbox for every channel: Included
Highlights Self-Service Help Center: Included
Highlights Chatbot: Included
Highlights Apps & Integrations: Included
Highlights Mobile Apps: Included
Highlights Reporting & Analytics: Included
Licensing Lite Agents: 50

Included
Deskpro AI Deskpro AI: Included
Deskpro AI AI-Powered Chatbot: Included
Self-Service Help Center Remove "Powered by Deskpro": Included
Self-Service Help Center Multiple Brand Support: 10

Included
Highlights Advanced Voice & Call Controls: Included
Licensing Multi-Account: 3

Limited
Integrations & Apps CRM Sync: Included
Highlights Professional Support: Included
Licensing Minimum Agents: 10

Included
Hosting & Infrastructure Data Center Choice: US / UK / EU

Included
Security & Compliance HIPAA-Compliant Hosting: Excluded

Enterprise

Highlights Unified inbox for every channel: Included
Highlights Self-Service Help Center: Included
Licensing Lite Agents: 1000

Included
Deskpro AI Deskpro AI: Included
Deskpro AI AI-Powered Chatbot: Included
Self-Service Help Center Remove "Powered by Deskpro": Included
Self-Service Help Center Multiple Brand Support: Unlimited

Included
Highlights Advanced Voice & Call Controls: Included
Licensing Multi-Account: Unlimited

Included
Integrations & Apps CRM Sync: Included
Hosting & Infrastructure Global Data Center: paid

Limited
Support & Services Quarterly Health Checks: Included
Security & Compliance Security Reviews: Included
Highlights Sandbox Environment: Included
Licensing Custom Contracts: Included
Security & Compliance HIPAA-Compliant Hosting: Included
Support & Services Account Manager: Included
Support & Services Implementation Services: Included
Highlights Enterprise Support: Included
Licensing Minimum Agents: 25

Included
Hosting & Infrastructure Data Center Choice: Global

Included

Simplesat

Standard

User management Account users: 5

Included
Feedback Monthly responses: 1,000

Included
Survey functionality Unlimited surveys: Included
User management Unlimited support agents: Included
Reporting Custom dashboards: 0

Limited
Testimonials & reviews Website feedback widgets: 2

Limited
Testimonials & reviews Widget customization: Basic

Limited
Feedback Topic detection: Manual

Limited
Direct email surveys Monthly email sending limit: 15,000

Included
Service & support Support communication: Chat & email

Included
Survey branding Survey branding: Basic

Limited
Survey branding Brands: 1

Limited
Highlights Multi-brand support: Excluded
Survey branding Custom CSS: Excluded
Direct email surveys Custom email templates: Excluded
Integrations Salesforce integration: Excluded
User management Enterprise SSO: Excluded
User management Directory sync: Excluded
Service & support Dedicated CSM: Excluded

Pro

User management Account users: 15

Included
Feedback Monthly responses: 3,000

Included
Survey functionality Unlimited surveys: Included
User management Unlimited support agents: Included
Highlights Everything in Standard: Included
Survey branding Multi-brand support: Included
Survey branding Custom CSS: Included
Reporting Custom dashboards: 5

Included
Testimonials & reviews Website feedback widgets: 5

Included
Testimonials & reviews Widget customization: Custom CSS

Included
Feedback Topic detection: Automatic

Included
Direct email surveys Monthly email sending limit: 75,000

Included
Service & support Support communication: Chat, email & calls

Included
Survey branding Brands: 2

Included
Integrations Salesforce integration: Included
Direct email surveys Custom email templates: Excluded
User management Enterprise SSO: Excluded
User management Directory sync: Excluded
Service & support Dedicated CSM: Excluded

Elite

User management Account users: 30

Included
Feedback Monthly responses: 7,000

Included
Survey functionality Unlimited surveys: Included
User management Unlimited support agents: Included
Highlights Everything in Pro: Included
Direct email surveys Custom email templates: Included
Reporting Custom dashboards: 10

Included
Testimonials & reviews Website feedback widgets: 10

Included
Testimonials & reviews Widget customization: Custom CSS

Included
Feedback Topic detection: Automatic

Included
Direct email surveys Monthly email sending limit: 150,000

Included
Service & support Support communication: Chat, email & calls

Included
Survey branding Brands: 5

Included
Survey branding Custom CSS: Included
Integrations Salesforce integration: Included
User management Enterprise SSO: Excluded
User management Directory sync: Excluded
Service & support Dedicated CSM: Excluded
Service & support Design and code support: Excluded

Enterprise

Highlights Everything in Elite: Included
Highlights Usage based pricing: Included
User management Directory Sync: Included
Service & support Design and code support: Included
Service & support Dedicated CSM: Included
User management Enterprise SSO: Included
User management Account users: Usage based

Included
Feedback Monthly responses: Usage based

Included
Reporting Custom dashboards: Unlimited

Included
Testimonials & reviews Website feedback widgets: Unlimited

Included
Testimonials & reviews Widget customization: Design and code support

Included
Direct email surveys Monthly email sending limit: Usage based

Included
Legal & compliance TOS and DPA customization: Custom

Included
Survey branding Brands: Usage based

Included
External email embed Rating icons: Bespoke design service for unique and branded icons

Included
User management Stream activity logs with SIEM: Included
Integrations Custom integrations: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Deskpro

September 21, 2026
Official pricing page
- Team: USD 39 monthly
- Professional: USD 59 monthly
- Enterprise: USD 99 monthly
August 31, 2026
Official pricing page
- Team: USD 39 monthly
- Professional: USD 59 monthly
- Enterprise: USD 99 monthly
August 27, 2026
Official pricing page
- Team — default: USD 39 monthly · USD 39 / month with annual commitment
- Professional — default: USD 59 monthly · USD 59 / month with annual commitment
- Enterprise — default: USD 99 monthly · USD 99 / month with annual commitment

Simplesat

September 21, 2026
Official pricing page
- Standard: USD 119 monthly · USD 109 / month with annual commitment
- Pro: USD 249 monthly · USD 229 / month with annual commitment
- Elite: USD 499 monthly · USD 459 / month with annual commitment
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Standard — default: USD 119 monthly · USD 109 / month with annual commitment