Chatfuel vs LiveAgent

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chatfuel

See full pricing history

USD · US · source: chatfuel.com

Plan	Pricing	Charged by	Offer type
Chatfuel Light	Free Free	Flat	Standalone · Free
AI PRO	USD 49 monthly Yearly -29% Monthly $49 USD per month	Flat · per month	Standalone · Fixed

LiveAgent

See full pricing history

USD · US · source: www.liveagent.com

Plan	Pricing	Charged by	Offer type
Small business	USD 19 monthly · USD 15 / month with annual commitment $19 per agent/month billed monthly; $15 per agent/month billed annually	Seat · per user or agent	Standalone · Fixed
Medium business	USD 35 monthly · USD 29 / month with annual commitment $35 per agent/month billed monthly; $29 per agent/month billed annually	Seat · per user or agent	Standalone · Fixed
Large business Highlighted	USD 59 monthly · USD 49 / month with annual commitment $59 per agent/month billed monthly; $49 per agent/month billed annually	Seat · per user or agent	Standalone · Fixed
Enterprise	USD 85 monthly · USD 69 / month with annual commitment $85 per agent/month billed monthly; $69 per agent/month billed annually	Seat · per user or agent	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatfuel

Chatfuel Light

Highlights Instagram, Facebook and WhatsApp automations: Included
Highlights Shared inbox for customer conversations: Included
Highlights Automated replies and flow builder: Included
Highlights Contact management and segmentation: Included
Highlights Ready-made templates: Included

AI PRO

Highlights AI sales manager: Included
Highlights AI knowledge base: Included
Highlights AI-powered automations: Included
Highlights Broadcasts and re-engagement: Included
Highlights Funnels for lead qualification: Included
Highlights Advanced contact tools: Included

LiveAgent

Small business

Plan card Ticketing: Included
Plan card Live chat: Included
Plan card Knowledge base: Included
Plan card Automation rules: Included

Medium business

Plan card Call center and IVR: Included
Plan card Reports: Included
Plan card Proactive chat invitations: Included
Plan card SSO and custom roles: Included

Large business

Plan card Time tracking: Included
Plan card Audit log: Included
Plan card Facebook, Instagram, X, Viber, Telegram, and WhatsApp: Included

Enterprise

Plan card Dedicated account manager: Included
Plan card Priority support: Included
Plan card Assisted channel integration: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Chatfuel

August 27, 2026 Source
- Chatfuel Light: Free
- AI PRO: USD 49 monthly
August 27, 2026 Source
- Chatfuel Light — default: Free
- AI PRO — default: USD 49 monthly · USD 34.71 / month with annual commitment

LiveAgent

August 27, 2026 Source
- Small business: USD 19 monthly · USD 15 / month with annual commitment
- Medium business: USD 35 monthly · USD 29 / month with annual commitment
- Large business: USD 59 monthly · USD 49 / month with annual commitment
- Enterprise: USD 85 monthly · USD 69 / month with annual commitment