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LiveChat vs Re:amaze

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.livechat.com

Plan Pricing Charged by Offer type
Starter
USD 25 monthly · USD 19 / month with annual commitment

$ 19 /mo per person billed annually. Price / month (billed monthly) $25

Seat · per person Standalone · Fixed
Team
USD 59 monthly · USD 49 / month with annual commitment

$ 49 /mo per person billed annually. Price / month (billed monthly) $59 per person

Seat · per person Standalone · Fixed
Business
USD 89 monthly · USD 79 / month with annual commitment

$ 79 /mo per person billed annually. Price / month (billed monthly) $89 per person

Seat · per person Standalone · Fixed
Enterprise
Contact sales

Let's talk. Request a call

Seat Standalone · Contact sales

USD · US · source: www.reamaze.com

Plan Pricing Charged by Offer type
Basic — default
USD 29 monthly · USD 26.1 / month with annual commitment

$29 $26.10 per Team Member per Month billed Annually

Seat · per Team Member per Month Standalone · Fixed
Pro — default Highlighted
USD 49 monthly · USD 44.1 / month with annual commitment

$49 $44.10 per Team Member per Month billed Annually

Seat · per Team Member per Month Standalone · Fixed
Plus — default
USD 69 monthly · USD 62.1 / month with annual commitment

$69 $62.10 per Team Member per Month billed Annually

Seat · per Team Member per Month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

LiveChat

Starter

Key features

Text Intelligence

Included

Key features

Traffic tracking

up to 100 visitors

Limited

Key features

Recurring campaigns

1 campaign

Limited

Key features

Chat history

60-day

Limited

Key features

Widget customization

Basic widget customization

Limited

Key features

24/7/365 Support

Included

Key features

Users

1 user

Limited

Text Intelligence

Reply suggestions

3 sources

Limited

Team

Key features

Text Intelligence

Included

Key features

Traffic tracking

up to 400 visitors

Limited

Key features

Campaigns

Unlimited campaigns

Included

Key features

Chat history

Unlimited chat history

Included

Key features

Widget customization

Full widget customization

Included

Key features

Basic reporting

Included

Key features

Users

Unlimited users

Limited

Text Intelligence

Reply suggestions

10 sources

Limited

Business

Key features

Text Intelligence

Included

Key features

Traffic tracking

up to 1000 visitors

Limited

Key features

Work scheduler

Included

Key features

Staffing prediction

Included

Key features

On-demand reporting

Included

Key features

Advanced reporting

Included

Key features

Agent performance

Included

Key features

SMS and Apple Messages for Business

Included

Text Intelligence

Reply suggestions

10 sources

Limited

Key features

Users

Unlimited users

Limited

Enterprise

Key features

Text Intelligence

Included

Key features

Traffic tracking

Customize tracking limit

Included

Key features

Support from Product Expert

Included

Key features

Dedicated onboarding

Included

Key features

White label chat widget

Included

Key features

Software engineer support

Included

Key features

Single Sign-on (SSO)

Included

Key features

HIPAA Compliance

Included

Key features

Alternative payment terms

Included

Key features

Professional services

Included

Key features

Service level agreements (SLAs)

Included

Re:amaze

Basic — default

Highlights

Unlimited Email Inboxes

Included

Highlights

Live Chat

Included

Highlights

Social Media Channels

Included

Highlights

Public/Internal FAQ

Included

Highlights

Workflow Automation (Macros)

Included

Highlights

Response Templates

Included

Highlights

Website Integration

Included

Highlights

Chatbots

Included

Highlights

Cues (Proactive Messages)

Included

Highlights

Basic Reporting

Included

Highlights

Re:amaze AI Agent

5 resolutions per month per user included. $0.85 per additional resolution.

Included

Pro — default

Highlights

All of the features in Basic

Included

Highlights

Manage Multiple Brands in one Account

Included

Highlights

Live View of Site Visitors

Included

Highlights

Advanced Reporting

Included

Highlights

SMS and Voice Channels

Included

Highlights

Custom Hosted Domain

Included

Highlights

Customizable Email Appearance

Included

Highlights

AI Intents

Included

Highlights

Status Page

Included

Highlights

Re:amaze AI Agent

10 resolutions per month per user included. $0.85 per additional resolution.

Included

Plus — default

Highlights

All of the features in Pro

Included

Highlights

Peek (Live Screensharing)

Included

Highlights

Departments (Staff Groups)

Included

Highlights

Staff Performance Reporting

Included

Highlights

Staff Shifts and Vacation Days

Included

Highlights

Customizable Staff Roles

Included

Highlights

Customer Satisfaction Ratings

Included

Highlights

In-Chat Video Calls

Included

Highlights

Optional Classic Chat Mode

Included

Highlights

FAQ Article Edit History

Included

Highlights

Re:amaze AI Agent

20 resolutions per month per user included. $0.85 per additional resolution.

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

LiveChat

    • Starter: USD 25 monthly · USD 19 / month with annual commitment
    • Team: USD 59 monthly · USD 49 / month with annual commitment
    • Business: USD 89 monthly · USD 79 / month with annual commitment
    • Enterprise: Contact sales
    • Starter: USD 19 monthly
    • Team: USD 49 monthly
    • Enterprise: Contact sales

Re:amaze

    • Basic — default: USD 29 monthly · USD 26.1 / month with annual commitment
    • Pro — default: USD 49 monthly · USD 44.1 / month with annual commitment
    • Plus — default: USD 69 monthly · USD 62.1 / month with annual commitment