Plain vs Smartsupp

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Plain

See full pricing history

USD · US · source: www.plain.com

Plan	Pricing	Charged by	Offer type
Foundation — default	USD 35 monthly · USD 35 / month with annual commitment $35/month, billed yearly	Seat · $35 /month 1 seat + $35/additional seats start	Standalone · Fixed

Smartsupp

See full pricing history

USD · US · source: www.smartsupp.com

Plan	Pricing	Charged by	Offer type
Free	Free $ 0	Flat	Standalone · Free

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Plain

Foundation — default

Highlights User seats: 1 seat + $35/additional seats start

Included
AI features Credits included: 2,000/mo

Included
Highlights Channels: Slack, email, in-app channels

Included
AI features Ari AI agent: included

Included
Highlights Integrations: Linear, Jira integrations

Included
Highlights Help Center, Knowledge Base: included

Included
Highlights Customer cards: included

Included
AI features AI workflows: included

Included
AI features Sidekick AI assistant: included

Included
Highlights Support: Email + chat

Included

Smartsupp

Free

Highlights 1 operator: Included
Highlights 25 conversations per month: Included
Highlights Limited 14-day history: Included
Highlights Live chat, WhatsApp, Messenger: Included
Highlights Live chat: Included
Highlights WhatsApp: Included
Highlights Messenger: Included
Highlights AI Agent: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Plain

August 27, 2026 Source
- Foundation — default: USD 35 monthly · USD 35 / month with annual commitment

Smartsupp

August 27, 2026 Source
- Free: Free