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Comm100 vs Helpmonks

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.comm100.com

Plan Pricing Charged by Offer type
Live Chat Startup
USD 39 monthly

$39 USD /agent/month

Seat · /agent/month Standalone · Fixed

USD · US · source: helpmonks.com

Plan Pricing Charged by Offer type
Team
USD 49 monthly

$49/month

Flat · per month Standalone · Fixed
Business Highlighted
USD 99 monthly

$99/month

Flat · per month Standalone · Fixed
Business+
USD 249 monthly

$249/month

Flat · per month Standalone · Fixed
Scale
USD 499 monthly

$499/month

Flat · per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Comm100

Live Chat Startup

Highlights

Full widget customization

Included

Highlights

Multi-language chat

Included

Highlights

Canned messages

Included

Highlights

1 chat campaign

Included

Highlights

Basic reporting

Included

Highlights

Chat routing

Included

Highlights

Audio-video chat

Included

Highlights

Chat wrap-ups

Included

Highlights

Unlimited campaigns

Included

Highlights

Advanced reporting

Included

Highlights

Advanced chat routing

Included

Highlights

Screen sharing

Included

Helpmonks

Team

Plan card

Shared inboxes

3

Included

Plan card

Live-chat sites

1

Included

Plan card

AI-assisted conversations

250/month

Included

Business

Plan card

Shared inboxes

10

Included

Plan card

Live-chat sites

5

Included

Plan card

AI-assisted conversations

1,000/month

Included

Business+

Plan card

Shared inboxes

40

Included

Plan card

Live-chat sites

15

Included

Plan card

AI-assisted conversations

5,000/month

Included

Scale

Plan card

Shared inboxes

500

Included

Plan card

Live-chat sites

50

Included

Plan card

AI-assisted conversations

20,000/month

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Comm100

  1. Source
    • Live Chat Startup: USD 39 monthly

Helpmonks

  1. Source
    • Team: USD 49 monthly
    • Business: USD 99 monthly
    • Business+: USD 249 monthly
    • Scale: USD 499 monthly