Talkdesk vs TeamSupport

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Talkdesk

See full pricing history

USD · US · source: www.talkdesk.com

Plan	Pricing	Charged by	Offer type
Digital Essentials	USD 85 monthly $85 USD Per user, Per month	Seat · Per user, Per month	Standalone · Fixed
Voice Essentials	USD 105 monthly $105 USD Per user, Per month	Seat · Per user, Per month	Standalone · Fixed
Elite	USD 165 monthly $165 USD Per user, Per month	Seat · Per user, Per month	Standalone · Fixed
Industry Experience Clouds Highlighted	USD 225 monthly $225 USD Per user, Per month	Seat · Per user, Per month	Standalone · Fixed

TeamSupport

See full pricing history

USD · US · source: www.teamsupport.com

Plan	Pricing	Charged by	Offer type
Starter	USD 45 / month with annual commitment $45/month billed annually; maximum 5 users	Flat · per month	Standalone · Fixed
Professional Highlighted	USD 65 / month with annual commitment $65/month billed annually	Flat · per month	Standalone · Fixed
Scale	USD 85 / month with annual commitment $85/month billed annually	Flat · per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Talkdesk

Digital Essentials

Key features CXA Digital Engagement (Email, Chat, SMS, Social Messaging): Included
Key features Studio & Routing: Included
Key features Connections: Included
Key features API Access: Included
Key features Real-time Dashboards (Live): Included
Key features Guardian: Included

Voice Essentials

Key features CXA Voice Engagement: Included
Key features Speech Recognition: Included
Key features Voicemail Transcription: Included
Key features Studio & Routing: Included
Key features Business Intelligence (Explore): Included
Key features API Access: Included

Elite

Everything in essentials, plus Custom Reporting with Live and Explore: Included
Everything in essentials, plus Screen Recording: Included
Everything in essentials, plus Performance Management: Included
Everything in essentials, plus Workforce Management: Included
Everything in essentials, plus Automated Notifications: Included

Industry Experience Clouds

All Elite edition capabilities, plus Financial Services: Included
All Elite edition capabilities, plus Insurance: Included
All Elite edition capabilities, plus Healthcare & Life Sciences: Included
All Elite edition capabilities, plus Retail & Consumer Goods: Included
All Elite edition capabilities, plus Travel & Hospitality: Included
All Elite edition capabilities, plus Utilities: Included
All Elite edition capabilities, plus Commercial & Residential Services: Included
All Elite edition capabilities, plus Government (custom-priced): Included

TeamSupport

Starter

Plan card Ticketing: Included
Plan card Up to 5 users: Included
Plan card AI productivity tools: Included
Plan card Customer support workflows: Included

Professional

Plan card Unlimited users: Included
Plan card Customer intelligence: Included
Plan card Customer portal: Included
Plan card Knowledge base: Included

Scale

Plan card Unlimited users: Included
Plan card Custom fields: Included
Plan card Automation: Included
Plan card Broadcast messaging: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Talkdesk

September 21, 2026
Official pricing page
- Digital Essentials: USD 85 monthly
- Voice Essentials: USD 105 monthly
- Elite: USD 165 monthly
- Industry Experience Clouds: USD 225 monthly
August 27, 2026
Official pricing page
- Digital Essentials: USD 85 monthly
- Voice Essentials: USD 105 monthly
- Elite: USD 165 monthly
- Industry Experience Clouds: USD 225 monthly

TeamSupport

August 27, 2026
Official pricing page
- Starter: USD 45 / month with annual commitment
- Professional: USD 65 / month with annual commitment
- Scale: USD 85 / month with annual commitment