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Helply vs TeamSupport

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: helply.com

Plan Pricing Charged by Offer type
The helpdesk
Free

$0 free forever

Flat · for your whole team Standalone · Free
The AI agents
USD 0 per outcome · USD 99 monthly minimum

$0.50 per outcome with a $99 monthly minimum. You're only charged at most once per conversation, even if Helply takes multiple actions. Never pay if an agent can't answer, fails to complete an action, or the customer asks for a human.

Usage · per outcome Standalone · Usage based

USD · US · source: www.teamsupport.com

Plan Pricing Charged by Offer type
Starter
USD 45 / month with annual commitment

$45/month billed annually; maximum 5 users

Flat · per month Standalone · Fixed
Professional Highlighted
USD 65 / month with annual commitment

$65/month billed annually

Flat · per month Standalone · Fixed
Scale
USD 85 / month with annual commitment

$85/month billed annually

Flat · per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Helply

The helpdesk

Included for everyone

Shared inbox, ticketing, and live chat

Included

Included for everyone

Public and private help centers

Included

Included for everyone

Automations, SLAs, and workflows

Included

Included for everyone

All integrations, API, and webhooks

Included

Included for everyone

SSO, roles, 2FA, and audit logs

Included

The AI agents

TeamSupport

Starter

Plan card

Ticketing

Included

Plan card

Up to 5 users

Included

Plan card

AI productivity tools

Included

Plan card

Customer support workflows

Included

Professional

Plan card

Unlimited users

Included

Plan card

Customer intelligence

Included

Plan card

Customer portal

Included

Plan card

Knowledge base

Included

Scale

Plan card

Unlimited users

Included

Plan card

Custom fields

Included

Plan card

Automation

Included

Plan card

Broadcast messaging

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Helply

    • The helpdesk: Free
    • The AI agents: USD 0 per outcome · USD 99 monthly minimum
    • Per-ticket pricing — Standard: USD 1 / month with annual commitment

TeamSupport

    • Starter: USD 45 / month with annual commitment
    • Professional: USD 65 / month with annual commitment
    • Scale: USD 85 / month with annual commitment