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Helply vs TeamSupport

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: helply.com

Plan Pricing Charged by Offer type
Per-ticket pricing — Standard Highlighted
USD 1 / month with annual commitment

Starting at $1 per ticket with a minimum annual contract of $3,000

Usage · per ticket Standalone · Fixed

USD · US · source: www.teamsupport.com

Plan Pricing Charged by Offer type
Starter
USD 45 / month with annual commitment

$45/month billed annually; maximum 5 users

Flat · per month Standalone · Fixed
Professional Highlighted
USD 65 / month with annual commitment

$65/month billed annually

Flat · per month Standalone · Fixed
Scale
USD 85 / month with annual commitment

$85/month billed annually

Flat · per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Helply

Per-ticket pricing — Standard

Highlights

Minimum monthly commitment

250 tickets

Included

Highlights

Minimum annual contract

$3,000

Included

Highlights

Seat fees

None, unlimited seats

Included

Highlights

AI usage

Unlimited

Included

Highlights

Agents and seats

Unlimited agents, unlimited seats

Included

Highlights

AI teammate on every ticket

Included

Included

TeamSupport

Starter

Plan card

Ticketing

Included

Plan card

Up to 5 users

Included

Plan card

AI productivity tools

Included

Plan card

Customer support workflows

Included

Professional

Plan card

Unlimited users

Included

Plan card

Customer intelligence

Included

Plan card

Customer portal

Included

Plan card

Knowledge base

Included

Scale

Plan card

Unlimited users

Included

Plan card

Custom fields

Included

Plan card

Automation

Included

Plan card

Broadcast messaging

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Helply

  1. Source
    • Per-ticket pricing — Standard: USD 1 / month with annual commitment

TeamSupport

  1. Source
    • Starter: USD 45 / month with annual commitment
    • Professional: USD 65 / month with annual commitment
    • Scale: USD 85 / month with annual commitment