Deskpro vs DocsBot

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Deskpro

See full pricing history

USD · US · source: www.deskpro.com

Plan	Pricing	Charged by	Offer type
Team	USD 39 monthly $39 /agent/month (Min 5 agents)	Seat · agent	Standalone · Fixed
Professional Highlighted	USD 59 monthly $59 /agent/month (Min 10 agents)	Seat · agent	Standalone · Fixed
Enterprise	USD 99 monthly $99 /agent/month (Min 25 agents)	Seat · agent	Standalone · Fixed

DocsBot

See full pricing history

USD · US · source: docsbot.ai

Plan	Pricing	Charged by	Offer type
Free	Free $0 /month	Flat · /month	Standalone · Free
Personal	USD 49 monthly $49 /month	Flat · /month	Standalone · Fixed
Standard Highlighted	USD 149 monthly $149 /month	Flat · /month	Standalone · Fixed
Business	USD 499 monthly $499 /month	Flat · /month	Standalone · Fixed
Enterprise	Contact sales Contact us for your custom quote	Flat	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Deskpro

Team

Highlights Unified inbox for every channel: Included
Highlights Self-Service Help Center: Included
Highlights Chatbot: Included
Highlights Apps & Integrations: Included
Highlights Mobile Apps: Included
Highlights Reporting & Analytics: Included
Highlights Standard Support: Included
Self-Service Help Center Multi-Brand Help Centers: 3

Limited
Self-Service Help Center Remove 'Powered by Deskpro' Branding: Excluded
Licensing Lite Agents: Excluded
Deskpro AI Deskpro AI: Excluded
Deskpro AI AI-Powered Chatbot: Excluded
Highlights Multiple Brand Support: Excluded
Highlights Advanced Voice & Call Controls: Excluded
Licensing Multi-Account: Excluded
Integrations & Apps CRM Sync: Excluded
Licensing Minimum Agents: 5

Included
Hosting & Infrastructure Data Center Choice: US / UK / EU

Included
Security & Compliance HIPAA-Compliant Hosting: Excluded

Professional

Highlights Unified inbox for every channel: Included
Highlights Self-Service Help Center: Included
Highlights Chatbot: Included
Highlights Apps & Integrations: Included
Highlights Mobile Apps: Included
Highlights Reporting & Analytics: Included
Licensing Lite Agents: 50

Included
Deskpro AI Deskpro AI: Included
Deskpro AI AI-Powered Chatbot: Included
Self-Service Help Center Remove "Powered by Deskpro": Included
Self-Service Help Center Multiple Brand Support: 10

Included
Highlights Advanced Voice & Call Controls: Included
Licensing Multi-Account: 3

Limited
Integrations & Apps CRM Sync: Included
Highlights Professional Support: Included
Licensing Minimum Agents: 10

Included
Hosting & Infrastructure Data Center Choice: US / UK / EU

Included
Security & Compliance HIPAA-Compliant Hosting: Excluded

Enterprise

Highlights Unified inbox for every channel: Included
Highlights Self-Service Help Center: Included
Licensing Lite Agents: 1000

Included
Deskpro AI Deskpro AI: Included
Deskpro AI AI-Powered Chatbot: Included
Self-Service Help Center Remove "Powered by Deskpro": Included
Self-Service Help Center Multiple Brand Support: Unlimited

Included
Highlights Advanced Voice & Call Controls: Included
Licensing Multi-Account: Unlimited

Included
Integrations & Apps CRM Sync: Included
Hosting & Infrastructure Global Data Center: paid

Limited
Support & Services Quarterly Health Checks: Included
Security & Compliance Security Reviews: Included
Highlights Sandbox Environment: Included
Licensing Custom Contracts: Included
Security & Compliance HIPAA-Compliant Hosting: Included
Support & Services Account Manager: Included
Support & Services Implementation Services: Included
Highlights Enterprise Support: Included
Licensing Minimum Agents: 25

Included
Hosting & Infrastructure Data Center Choice: Global

Included

DocsBot

Free

Limits DocsBots: 1

Included
Limits Source Pages: 50

Included
Limits AI Credits / month: 100

Included
Limits Team users: 1

Included
Limits Bot lifetime: 30-day expiry

Limited
Sources Basic source types: Included
Limits Actions per bot: Excluded

Personal

Limits DocsBots: 1

Included
Limits Source Pages: 5k

Included
Limits AI Credits / month: 5k

Included
Limits Actions per bot: 3

Included
Limits Team users: 1

Included
Limits Bot lifetime: Unlimited

Included
Actions Remote MCP connections: Included
Actions Lead collection forms: Included
Actions Scheduling tools — Calendly, Cal.com, TidyCal: Included
Actions Custom action buttons: Included
Integrations Zapier/Workflow automations: Included
Integrations Slack integration: Included
Integrations Messenger, WhatsApp, and Telegram: Included
Analytics Basic analytics: Included
AI Premium embedding models: Included
Sources Source refresh: Monthly

Included
Actions Skills — build, validate, and publish: Excluded

Standard

Limits DocsBots: 3

Included
Limits Source Pages: 15k

Included
Limits AI Credits / month: 15k

Included
Limits Actions per bot: 8

Included
Limits Team users: 5

Included
Actions Skills — build, validate, and publish: Included
Actions Custom lead fields (beyond name/email): Included
Actions Escalation ticket creation: Included
Actions Stripe billing support actions: Included
Actions Web search: Included
Integrations Native CRM lead delivery: Included
Integrations Help Scout integration: Included
Integrations MCP server (expose bot via MCP): Included
Analytics Conversation analytics: Included
Analytics Question analytics: Included
Analytics Conversation summaries & insights: Included
Sources Source refresh: Weekly

Included
Features Realtime voice agents: Included
Actions Web search domain allowlist: Excluded

Business

Limits DocsBots: 10

Included
Limits Source Pages: 100k

Included
Limits AI Credits / month: 60k

Included
Limits Actions per bot: 12

Included
Limits Team users: 10

Included
Actions Web search domain allowlist: Included
Analytics Conversation topic reports: Included
Analytics Conversation sentiment analysis: Included
Analytics AI question reports: Included
Analytics Data explorer: Included
Features Client-side PII redaction: Included
Features Unbranded chat widgets: Included
Features Rate limiting: Included
Features Per-bot roles (reselling/multi-workspace): Included
Support Priority support: Included
Compliance SOC 2 Type II: Included
Compliance GDPR compliance: Included
Features Custom chat log retention: Excluded
Compliance HIPAA available: Excluded

Enterprise

Limits Custom Bot, Source, Question limits: Included
Limits Custom Team size (seats): Included
Features Per-bot roles for reselling or multiple departments/workspaces: Included
AI Azure OpenAI Service: Included
Features Self-hosted options: Included
Features IP logging: Included
Features SSO options: Included
Limits Custom AI credit allowance for deep research: Included
Support Priority support & SLAs: Included
Support Custom feature development: Included
Support Custom invoices and Purchase Orders: Included
Support ACH & Wire transfer payment methods: Included
Features Custom chat log retention options: Included
Limits Custom per-bot action limits: Included
Compliance SOC 2 Type II: Included
Compliance GDPR compliant: Included
Compliance HIPAA available: Included
Compliance Custom DPA: Included
Compliance Custom contracts & legal addenda: Included
Compliance Data residency options: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Deskpro

September 21, 2026
Official pricing page
- Team: USD 39 monthly
- Professional: USD 59 monthly
- Enterprise: USD 99 monthly
August 31, 2026
Official pricing page
- Team: USD 39 monthly
- Professional: USD 59 monthly
- Enterprise: USD 99 monthly
August 27, 2026
Official pricing page
- Team — default: USD 39 monthly · USD 39 / month with annual commitment
- Professional — default: USD 59 monthly · USD 59 / month with annual commitment
- Enterprise — default: USD 99 monthly · USD 99 / month with annual commitment

DocsBot

September 21, 2026
Official pricing page
- Free: Free
- Personal: USD 49 monthly
- Standard: USD 149 monthly
- Business: USD 499 monthly
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Free plan — Free plan: Free
- Personal plan — Personal plan: USD 49 monthly · USD 49 / month with annual commitment
- Standard plan — Standard plan: USD 149 monthly · USD 149 / month with annual commitment
- Business plan — Business plan: USD 499 monthly · USD 499 / month with annual commitment