Deskpro vs DocsBot

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Deskpro

See full pricing history

USD · US · source: www.deskpro.com

Plan	Pricing	Charged by	Offer type
Team — default	USD 39 monthly · USD 39 / month with annual commitment $39 /agent/month (Min 5 agents)	Seat · agent/month	Standalone · Fixed
Professional — default Highlighted	USD 59 monthly · USD 59 / month with annual commitment $59 /agent/month (Min 10 agents)	Seat · agent/month	Standalone · Fixed
Enterprise — default	USD 99 monthly · USD 99 / month with annual commitment $99 /agent/month (Min 25 agents)	Seat · agent/month	Standalone · Fixed

DocsBot

See full pricing history

USD · US · source: docsbot.ai

Plan	Pricing	Charged by	Offer type
Free plan — Free plan	Free $0 /month	Flat	Standalone · Free
Personal plan — Personal plan	USD 49 monthly · USD 49 / month with annual commitment $49 /month	Flat	Standalone · Fixed
Standard plan — Standard plan Highlighted	USD 149 monthly · USD 149 / month with annual commitment $149 /month	Flat	Standalone · Fixed
Business plan — Business plan	USD 499 monthly · USD 499 / month with annual commitment $499 /month	Flat	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Deskpro

Team — default

Highlights Unified inbox for every channel: Included
Highlights Self-Service Help Center: Included
Highlights Chatbot: Included
Highlights Apps & Integrations: Included
Highlights Mobile Apps: Included
Highlights Reporting & Analytics: Included
Highlights Standard Support: Included

Professional — default

Highlights Everything in Deskpro Team: Included
Highlights Lite Agents: Included
Highlights Deskpro AI: Included
Highlights AI-Powered Chatbot: Included
Highlights Remove "Powered by Deskpro": Included
Highlights Multiple Brand Support: Included
Highlights Advanced Voice & Call Controls: Included
Highlights Multi-Account: Included
Highlights CRM Sync: Included
Highlights Professional Support: Included

Enterprise — default

Highlights Everything in Deskpro Professional: Included
Highlights Global Data Center: Included
Highlights Quarterly Health Checks: Included
Highlights Security Reviews: Included
Highlights Sandbox Environment: Included
Highlights Custom Contracts: Included
Highlights HIPAA-Compliant Hosting: Included
Highlights Account Manager: Included
Highlights Implementation Services: Included
Highlights Enterprise Support: Included

DocsBot

Free plan — Free plan

Limits DocsBots: 1

Included
Limits Source Pages: 50

Included
Limits AI Credits / month: 100

Included
Limits Actions per bot: No

Excluded
Limits Team users: 1

Included
Limits Bot lifetime: 30 days

Included
Features Skills — build, validate, and publish: Excluded
Features Remote MCP connections: Excluded
Features Lead collection forms: Excluded
Features Custom lead fields (beyond name/email): Excluded
Features Scheduling tools — Calendly, Cal.com, TidyCal: Excluded
Features Escalation ticket creation: Excluded
Features Custom action buttons: Excluded
Features Stripe billing support actions: Excluded
Features Web search: Excluded
Features Web search domain allowlist: Excluded
Features Integrations Zapier/Workflow automations: Excluded
Features Slack integration: Excluded
Features Help Scout integration: Excluded
Features MCP server (expose bot via MCP): Excluded
Features Analytics Basic analytics: Excluded
Features Question analytics: Excluded
Features Conversation analytics: Excluded
Features Conversation summaries & insights: Excluded
Features Conversation topic reports: Excluded
Features Conversation sentiment analysis: Excluded
Features AI question reports: Excluded
Features AI Premium embedding models: Excluded
Features Context boost: Excluded
Features Chat with images: Excluded
Features Chat history: Excluded
Features Screenshots in widgets/Help Scout: Excluded
Features Realtime voice agents: Excluded
Features Voice input in widget: Excluded
Features Client-side PII redaction: Excluded
Features Unbranded chat widgets: Excluded
Features Rate limiting: Excluded
Features Custom chat log retention: Excluded
Features 5x daily free tool usage: Excluded
Features Per-bot roles (reselling/multi-workspace): Excluded
Features Sources Basic source types: Included

Included
Features Paid source types: Excluded
Features Cloud source types: Excluded
Features Ticket source types: Excluded
Features Train from images in HTML/Markdown: Excluded
Features Advanced document parsing (2 AI credits/page): Excluded
Features Source refresh: Excluded
Features Source tags for targeted retrieval: Excluded
Features Customization Private bots: Excluded
Features Duplicate bots: Excluded
Features Glossary: Excluded
Features Support Standard support: Excluded
Features Priority support: Excluded
Features Compliance SOC 2 Type II: Excluded
Features GDPR compliance: Excluded
Features Standard DPA: Excluded
Features Standard contract terms: Excluded
Features HIPAA available: Excluded
Features Custom DPA: Excluded
Features Data residency options: Excluded

Personal plan — Personal plan

Limits DocsBots: 1

Included
Limits Source Pages: 5k

Included
Limits AI Credits / month: 5k

Included
Limits Actions per bot: 3

Included
Limits Team users: 1

Included
Limits Bot lifetime: Unlimited

Included
Features Skills — build, validate, and publish: Excluded
Features Remote MCP connections: Included

Included
Features Lead collection forms: Included

Included
Features Custom lead fields (beyond name/email): Excluded
Features Scheduling tools — Calendly, Cal.com, TidyCal: Included

Included
Features Escalation ticket creation: Excluded
Features Custom action buttons: Included

Included
Features Stripe billing support actions: Excluded
Features Web search: Excluded
Features Web search domain allowlist: Excluded
Features Integrations Zapier/Workflow automations: Included

Included
Features Slack integration: Included

Included
Features Help Scout integration: Excluded
Features MCP server (expose bot via MCP): Excluded
Features Analytics Basic analytics: Included

Included
Features Question analytics: Excluded
Features Conversation analytics: Excluded
Features Conversation summaries & insights: Excluded
Features Conversation topic reports: Excluded
Features Conversation sentiment analysis: Excluded
Features AI question reports: Excluded
Features AI Premium embedding models: Included

Included
Features Context boost: Included

Included
Features Chat with images: Included

Included
Features Chat history: Included

Included
Features Screenshots in widgets/Help Scout: Excluded
Features Realtime voice agents: Excluded
Features Voice input in widget: Excluded
Features Client-side PII redaction: Excluded
Features Unbranded chat widgets: Excluded
Features Rate limiting: Excluded
Features Custom chat log retention: Excluded
Features 5x daily free tool usage: Included

Included
Features Per-bot roles (reselling/multi-workspace): Excluded
Features Sources Basic source types: Included

Included
Features Paid source types: Included

Included
Features Cloud source types: Included

Included
Features Ticket source types: Excluded
Features Train from images in HTML/Markdown: Excluded
Features Advanced document parsing (2 AI credits/page): Excluded
Features Source refresh: Monthly

Included
Features Source tags for targeted retrieval: Excluded
Features Customization Private bots: Included

Included
Features Duplicate bots: Excluded
Features Glossary: Excluded
Features Support Standard support: Included

Included
Features Priority support: Excluded
Features Compliance SOC 2 Type II: Excluded
Features GDPR compliance: Excluded
Features Standard DPA: Excluded
Features Standard contract terms: Excluded
Features HIPAA available: Excluded
Features Custom DPA: Excluded
Features Data residency options: Excluded

Standard plan — Standard plan

Limits DocsBots: 3

Included
Limits Source Pages: 15k

Included
Limits AI Credits / month: 15k

Included
Limits Actions per bot: 8

Included
Limits Team users: 5

Included
Limits Bot lifetime: Unlimited

Included
Features Skills — build, validate, and publish: Included

Included
Features Remote MCP connections: Included

Included
Features Lead collection forms: Included

Included
Features Custom lead fields (beyond name/email): Included

Included
Features Scheduling tools — Calendly, Cal.com, TidyCal: Included

Included
Features Escalation ticket creation: Included

Included
Features Custom action buttons: Included

Included
Features Stripe billing support actions: Included

Included
Features Web search: Included

Included
Features Web search domain allowlist: Excluded
Features Integrations Zapier/Workflow automations: Included

Included
Features Slack integration: Included

Included
Features Help Scout integration: Included

Included
Features MCP server (expose bot via MCP): Included

Included
Features Analytics Basic analytics: Included

Included
Features Question analytics: Included

Included
Features Conversation analytics: Included

Included
Features Conversation summaries & insights: Included

Included
Features Conversation topic reports: Excluded
Features Conversation sentiment analysis: Excluded
Features AI question reports: Excluded
Features AI Premium embedding models: Included

Included
Features Context boost: Included

Included
Features Chat with images: Included

Included
Features Chat history: Included

Included
Features Screenshots in widgets/Help Scout: Included

Included
Features Realtime voice agents: Included

Included
Features Voice input in widget: Included

Included
Features Client-side PII redaction: Excluded
Features Unbranded chat widgets: Excluded
Features Rate limiting: Excluded
Features Custom chat log retention: Excluded
Features 5x daily free tool usage: Included

Included
Features Per-bot roles (reselling/multi-workspace): Excluded
Features Sources Basic source types: Included

Included
Features Paid source types: Included

Included
Features Cloud source types: Included

Included
Features Ticket source types: Included

Included
Features Train from images in HTML/Markdown: Included

Included
Features Advanced document parsing (2 AI credits/page): Included

Included
Features Source refresh: Weekly

Included
Features Source tags for targeted retrieval: Included

Included
Features Customization Private bots: Included

Included
Features Duplicate bots: Included

Included
Features Glossary: Included

Included
Features Support Standard support: Included

Included
Features Priority support: Excluded
Features Compliance SOC 2 Type II: Excluded
Features GDPR compliance: Excluded
Features Standard DPA: Excluded
Features Standard contract terms: Excluded
Features HIPAA available: Excluded
Features Custom DPA: Excluded
Features Data residency options: Excluded

Business plan — Business plan

Limits DocsBots: 10

Included
Limits Source Pages: 100k

Included
Limits AI Credits / month: 60k

Included
Limits Actions per bot: 12

Included
Limits Team users: 10

Included
Limits Bot lifetime: Unlimited

Included
Features Skills — build, validate, and publish: Included

Included
Features Remote MCP connections: Included

Included
Features Lead collection forms: Included

Included
Features Custom lead fields (beyond name/email): Included

Included
Features Scheduling tools — Calendly, Cal.com, TidyCal: Included

Included
Features Escalation ticket creation: Included

Included
Features Custom action buttons: Included

Included
Features Stripe billing support actions: Included

Included
Features Web search: Included

Included
Features Web search domain allowlist: Included

Included
Features Integrations Zapier/Workflow automations: Included

Included
Features Slack integration: Included

Included
Features Help Scout integration: Included

Included
Features MCP server (expose bot via MCP): Included

Included
Features Analytics Basic analytics: Included

Included
Features Question analytics: Included

Included
Features Conversation analytics: Included

Included
Features Conversation summaries & insights: Included

Included
Features Conversation topic reports: Included

Included
Features Conversation sentiment analysis: Included

Included
Features AI question reports: Included

Included
Features AI Premium embedding models: Included

Included
Features Context boost: Included

Included
Features Chat with images: Included

Included
Features Chat history: Included

Included
Features Screenshots in widgets/Help Scout: Included

Included
Features Realtime voice agents: Included

Included
Features Voice input in widget: Included

Included
Features Client-side PII redaction: Included

Included
Features Unbranded chat widgets: Included

Included
Features Rate limiting: Included

Included
Features Custom chat log retention: Excluded
Features 5x daily free tool usage: Included

Included
Features Per-bot roles (reselling/multi-workspace): Included

Included
Features Sources Basic source types: Included

Included
Features Paid source types: Included

Included
Features Cloud source types: Included

Included
Features Ticket source types: Included

Included
Features Train from images in HTML/Markdown: Included

Included
Features Advanced document parsing (2 AI credits/page): Included

Included
Features Source refresh: Weekly

Included
Features Source tags for targeted retrieval: Included

Included
Features Customization Private bots: Included

Included
Features Duplicate bots: Included

Included
Features Glossary: Included

Included
Features Support Standard support: Included

Included
Features Priority support: Included

Included
Features Compliance SOC 2 Type II: Included

Included
Features GDPR compliance: Included

Included
Features Standard DPA: Included

Included
Features Standard contract terms: Included

Included
Features HIPAA available: Excluded
Features Custom DPA: Excluded
Features Data residency options: Excluded

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Deskpro

August 27, 2026 Source
- Team — default: USD 39 monthly · USD 39 / month with annual commitment
- Professional — default: USD 59 monthly · USD 59 / month with annual commitment
- Enterprise — default: USD 99 monthly · USD 99 / month with annual commitment

DocsBot

August 27, 2026 Source
- Free plan — Free plan: Free
- Personal plan — Personal plan: USD 49 monthly · USD 49 / month with annual commitment
- Standard plan — Standard plan: USD 149 monthly · USD 149 / month with annual commitment
- Business plan — Business plan: USD 499 monthly · USD 499 / month with annual commitment