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Denser Chat vs Talkdesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: denser.ai

Plan Pricing Charged by Offer type
Free
Free

$ 0. $0 $0

Flat Standalone · Free
Starter
USD 39 monthly · USD 32 / month with annual commitment

$ 39 /mo. $39 per month $384 per year, which is $32 per month

Flat · /mo Standalone · Fixed
Standard Highlighted
USD 119 monthly · USD 96 / month with annual commitment

$ 119 /mo. $119 per month $1,152 per year, which is $96 per month

Flat · /mo Standalone · Fixed
Business
USD 399 monthly · USD 320 / month with annual commitment

$ 399 /mo. $399 per month $3,840 per year, which is $320 per month

Flat · /mo Standalone · Fixed
Enterprise
USD 899 monthly · USD 720 / month with annual commitment

$ 899 /mo. $899 per month $8,640 per year, which is $720 per month

Flat · /mo Standalone · Fixed

USD · US · source: www.talkdesk.com

Plan Pricing Charged by Offer type
Digital Essentials
USD 85 monthly

$85 USD Per user, Per month

Seat · Per user, Per month Standalone · Fixed
Voice Essentials
USD 105 monthly

$105 USD Per user, Per month

Seat · Per user, Per month Standalone · Fixed
Elite
USD 165 monthly

$165 USD Per user, Per month

Seat · Per user, Per month Standalone · Fixed
Industry Experience Clouds Highlighted
USD 225 monthly

$225 USD Per user, Per month

Seat · Per user, Per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Denser Chat

Free

Highlights

DenserBots

1

Included

Highlights

Team members

1

Included

Highlights

Queries / month

20

Included

Highlights

Pages or storage / bot

100 pages or 50 MB / bot

Included

Starter

Highlights

DenserBots

2

Included

Highlights

Team members

1

Included

Highlights

Queries / month

1,500

Included

Highlights

Pages or storage / bot

100 pages or 50 MB / bot

Included

Highlights

Query log retention

30-day

Included

Standard

Highlights

DenserBots

4

Included

Highlights

Team members

5

Included

Highlights

Queries / month

7,500

Included

Highlights

Pages or storage / bot

2,000 pages or 1 GB / bot

Included

Highlights

Query log retention

90-day

Included

Highlights

Answer quality insights

Included

Highlights

Helpdesk ticket queue

Included

Highlights

Talk to a person escalation

Included

Highlights

Zendesk, Intercom, Freshdesk & HubSpot tickets

Included

Business

Highlights

DenserBots

8

Included

Highlights

Team members

10

Included

Highlights

Queries / month

15,000

Included

Highlights

Pages or storage / bot

10,000 pages or 5 GB / bot

Included

Highlights

Query log retention

360-day

Included

Highlights

Answer quality insights

Included

Highlights

Helpdesk ticket queue

Included

Highlights

Talk to a person escalation

Included

Highlights

Zendesk, Intercom, Freshdesk & HubSpot tickets

Included

Highlights

Dedicated accuracy support

Included

Enterprise

Highlights

DenserBots

8

Included

Highlights

Team members

50

Included

Highlights

Queries / month

50,000

Included

Highlights

Pages or storage / bot

50,000 pages or 25 GB / bot

Included

Highlights

Query log retention

360-day

Included

Highlights

Answer quality insights

Included

Highlights

Helpdesk ticket queue

Included

Highlights

Talk to a person escalation

Included

Highlights

Zendesk, Intercom, Freshdesk & HubSpot tickets

Included

Highlights

Priority support

Included

Highlights

Service Level Agreements (SLAs)

Included

Highlights

Feature request support

Included

Highlights

Private LLM deployment

Limited

Talkdesk

Digital Essentials

Key features

CXA Digital Engagement (Email, Chat, SMS, Social Messaging)

Included

Key features

Studio & Routing

Included

Key features

Connections

Included

Key features

API Access

Included

Key features

Real-time Dashboards (Live)

Included

Key features

Guardian

Included

Voice Essentials

Key features

CXA Voice Engagement

Included

Key features

Speech Recognition

Included

Key features

Voicemail Transcription

Included

Key features

Studio & Routing

Included

Key features

Business Intelligence (Explore)

Included

Key features

API Access

Included

Elite

Everything in essentials, plus

Custom Reporting with Live and Explore

Included

Everything in essentials, plus

Screen Recording

Included

Everything in essentials, plus

Performance Management

Included

Everything in essentials, plus

Workforce Management

Included

Everything in essentials, plus

Automated Notifications

Included

Industry Experience Clouds

All Elite edition capabilities, plus

Financial Services

Included

All Elite edition capabilities, plus

Insurance

Included

All Elite edition capabilities, plus

Healthcare & Life Sciences

Included

All Elite edition capabilities, plus

Retail & Consumer Goods

Included

All Elite edition capabilities, plus

Travel & Hospitality

Included

All Elite edition capabilities, plus

Utilities

Included

All Elite edition capabilities, plus

Commercial & Residential Services

Included

All Elite edition capabilities, plus

Government (custom-priced)

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Denser Chat

    • Free: Free
    • Starter: USD 39 monthly · USD 32 / month with annual commitment
    • Standard: USD 119 monthly · USD 96 / month with annual commitment
    • Business: USD 399 monthly · USD 320 / month with annual commitment
    • Enterprise: USD 899 monthly · USD 720 / month with annual commitment
    • Free: Free

Talkdesk

    • Digital Essentials: USD 85 monthly
    • Voice Essentials: USD 105 monthly
    • Elite: USD 165 monthly
    • Industry Experience Clouds: USD 225 monthly
    • Digital Essentials: USD 85 monthly
    • Voice Essentials: USD 105 monthly
    • Elite: USD 165 monthly
    • Industry Experience Clouds: USD 225 monthly