Skip to content
pricing_optimizer.sql
Menu

Chatwoot Cloud vs Respond.io

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chatwoot Cloud

See full pricing history

USD · US · source: www.chatwoot.com

Plan Pricing Charged by Offer type
Hacker
Free

$0 per agent per month

 Flat · per month Standalone · Free
Startups
USD 19 / month with annual commitment

$19/agent/month billed annually

 Unit · per agent per month, billed annually Standalone · Fixed
Business Highlighted
USD 39 / month with annual commitment

$39/agent/month billed annually

 Unit · per agent per month, billed annually Standalone · Fixed
Enterprise
USD 99 / month with annual commitment

$99/agent/month billed annually

 Unit · per agent per month, billed annually Standalone · Fixed

Respond.io

See full pricing history

USD · US · source: respond.io

Plan Pricing Charged by Offer type
Starter
USD 99 monthly · USD 79 / month with annual commitment

$ 79 /month $1,188 $948/yr (billed yearly)

 Flat · /month Standalone · Fixed
Growth Highlighted
USD 199 monthly · USD 159 / month with annual commitment

$ 159 /month $2,388 $1,908/yr (billed yearly)

 Flat · /month Standalone · Fixed
Advanced
USD 349 monthly · USD 279 / month with annual commitment

$ 279 /month $4,188 $3,348/yr (billed yearly)

 Flat · /month Standalone · Fixed
Enterprise
Contact sales

Custom

 Flat Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatwoot Cloud

Hacker

Plan card

Agents

Up to 2

Included

Plan card

Conversations

500/month

Included

Plan card

Data retention

30 days

Included

Startups

Plan card

Unlimited conversations

Included

Plan card

Captain AI credits

300

Included

Plan card

Data retention

1 year

Included

Business

Plan card

Voice channel

Included

Plan card

Teams and automation rules

Included

Plan card

Data retention

2 years

Included

Enterprise

Plan card

SSO and SAML

Included

Plan card

Audit logs

Included

Plan card

Data retention

3 years

Included

Respond.io

Starter

Includes

Team & Custom Inboxes

Included

Includes

Mobile App

Included

Includes

AI Prompt

Included

Includes

AI Assist

Included

Includes

Basic Reports

Included

Includes

Two-Factor Authentication (2FA)

Included

Includes

Growth Widgets

Included

Usage

Users

5

Limited

Usage

Monthly Active Contacts

Unlimited

Included

Usage

AI Credits

5,000

Included

Growth

Includes

Broadcasts

Included

Includes

Workflows automation

Included

Includes

AI Agents

Included

Includes

Advanced Reports

Included

Includes

Zapier & Make Integrations

Included

Includes

Developer API

Included

Usage

Users

10

Limited

Usage

Monthly Active Contacts

Starts with 1,000

Limited

Usage

AI Credits

Starts with 10,000

Included

Advanced

Includes

Mask Phone Number & Email Address

Included

Includes

Multiple Workspaces

Included

Includes

HTTP Requests in Workflows

Included

Includes

Incoming & Outgoing Webhooks

Included

Includes

Single Sign-On (SSO)

Included

Includes

Custom Channels

Included

Usage

Users

10

Limited

Usage

Monthly Active Contacts

Starts with 1,000

Limited

Usage

AI Credits

Starts with 20,000

Included

Enterprise

Includes

Unlimited Users

Unlimited

Included

Includes

Higher limit of workspaces

Included

Includes

Higher API rate limits

Included

Usage

Monthly Active Contacts

Custom

Limited

Usage

AI Credits

Starts with 40,000

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Chatwoot Cloud

  1. Official pricing page
    • Hacker: Free
    • Startups: USD 19 / month with annual commitment
    • Business: USD 39 / month with annual commitment
    • Enterprise: USD 99 / month with annual commitment

Respond.io

  1. Official pricing page
    • Starter: USD 99 monthly · USD 79 / month with annual commitment
    • Growth: USD 199 monthly · USD 159 / month with annual commitment
    • Advanced: USD 349 monthly · USD 279 / month with annual commitment
    • Enterprise: Contact sales
  2. Official pricing page
    • Starter: USD 99 monthly · USD 79 / month with annual commitment
    • Growth: USD 199 monthly · USD 159 / month with annual commitment
    • Advanced: USD 349 monthly · USD 279 / month with annual commitment
    • Enterprise: Contact sales
  3. Official pricing page
    • Starter: USD 99 monthly · USD 79 / month with annual commitment
    • Growth: USD 199 monthly · USD 159 / month with annual commitment
    • Advanced: USD 349 monthly · USD 279 / month with annual commitment
    • Enterprise: Contact sales
  4. Official pricing page
    • starter — default: USD 79 monthly · USD 79 / month with annual commitment
    • growth — default: USD 159 monthly · USD 159 / month with annual commitment
    • advanced — default: USD 279 monthly · USD 279 / month with annual commitment