Freshchat vs Kommunicate

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Freshchat

See full pricing history

USD · US · source: www.freshworks.com

Plan	Pricing	Charged by	Offer type
Free	Free $0 for up to 10 agents	Flat · per month	Standalone · Free
Growth	USD 19 / month with annual commitment $19/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed
Pro Highlighted	USD 49 / month with annual commitment $49/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed
Enterprise	USD 79 / month with annual commitment $79/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed

Kommunicate

See full pricing history

USD · US · source: www.kommunicate.io

Plan	Pricing	Charged by	Offer type
Starter	USD 40 monthly · USD 34 / month with annual commitment $40 /month Billed monthly. $34 /month Billed yearly. 250 conversations/month (~10K messages). Additional conversations: $15/1,000	Flat	Standalone · Fixed
Professional Highlighted	USD 200 monthly · USD 167 / month with annual commitment $200 /month Billed monthly. $167 /month Billed yearly. 2,000 conversations/month (~80K messages). Additional conversations: $10/1,000	Flat	Standalone · Fixed
Enterprise	Contact sales Contact Sales. Discounted conversation/message pricing	Flat	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Freshchat

Free

Plan card Agents: Up to 10

Included
Plan card Web and mobile chat widget: Included
Plan card Shared inbox and email: Included

Growth

Plan card Social media messengers: Included
Plan card Text messaging: Included
Plan card Reporting and dashboards: Included

Pro

Plan card Multilingual conversations: Included
Plan card Intelligent routing: Included
Plan card Multiple SLA policies: Included

Enterprise

Plan card Skill-based routing: Included
Plan card Audit logs: Included
Plan card Allowed domains and IP whitelisting: Included

Kommunicate

Starter

Key Features AI agent included: 1

Included
Key Features Team members: 1

Included
Key Features Conversations included: 250

Included
Key Features Voice AI: $0.06/min

Included
Key Features Chat history: 1 year

Included
Key Features Integrations: Core

Included
Key Features Priority support: Excluded
Key Features Governance & Controls: Basic

Included
Key Features Branding removal: Excluded
Key Features Custom features: Excluded

Professional

Key Features AI agent included: 2

Included
Key Features Team members: 3

Included
Key Features Conversations included: 2,000

Included
Key Features Voice AI: $0.06/min

Included
Key Features Chat history: 2 years

Included
Key Features Integrations: CRM + Analytics

Included
Key Features Priority support: Yes

Included
Key Features Governance & Controls: Standard

Included
Key Features Branding removal: Excluded
Key Features Custom features: Excluded

Enterprise

Key Features AI agent included: Custom

Included
Key Features Team members: Custom

Included
Key Features Conversations included: Custom

Included
Key Features Voice AI: Custom

Included
Key Features Chat history: Custom

Included
Key Features Integrations: Full ecosystem

Included
Key Features Priority support: SLA

Included
Key Features Governance & Controls: Advanced

Included
Key Features Branding removal: Custom

Included
Key Features Custom features: Custom

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Freshchat

August 27, 2026
Official pricing page
- Free: Free
- Growth: USD 19 / month with annual commitment
- Pro: USD 49 / month with annual commitment
- Enterprise: USD 79 / month with annual commitment

Kommunicate

September 21, 2026
Official pricing page
- Starter: USD 40 monthly · USD 34 / month with annual commitment
- Professional: USD 200 monthly · USD 167 / month with annual commitment
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Starter: USD 40 monthly · USD 34 / month with annual commitment
- Professional: USD 200 monthly · USD 167 / month with annual commitment
- Enterprise: Contact sales