Freshchat vs Kommunicate

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Freshchat

See full pricing history

USD · US · source: www.freshworks.com

Plan	Pricing	Charged by	Offer type
Free	Free $0 for up to 10 agents	Flat · per month	Standalone · Free
Growth	USD 19 / month with annual commitment $19/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed
Pro Highlighted	USD 49 / month with annual commitment $49/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed
Enterprise	USD 79 / month with annual commitment $79/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed

Kommunicate

See full pricing history

USD · US · source: www.kommunicate.io

Plan	Pricing	Charged by	Offer type
Starter	USD 40 monthly · USD 34 / month with annual commitment $40/month monthly or $34/month billed yearly	Flat · per month	Standalone · Fixed
Professional Highlighted	USD 200 monthly · USD 167 / month with annual commitment $200/month monthly or $167/month billed yearly	Flat · per month	Standalone · Fixed
Enterprise	Contact sales Contact Sales	Flat · per month	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Freshchat

Free

Plan card Agents: Up to 10

Included
Plan card Web and mobile chat widget: Included
Plan card Shared inbox and email: Included

Growth

Plan card Social media messengers: Included
Plan card Text messaging: Included
Plan card Reporting and dashboards: Included

Pro

Plan card Multilingual conversations: Included
Plan card Intelligent routing: Included
Plan card Multiple SLA policies: Included

Enterprise

Plan card Skill-based routing: Included
Plan card Audit logs: Included
Plan card Allowed domains and IP whitelisting: Included

Kommunicate

Starter

Plan card 1 AI agent: Included
Plan card 1 team member: Included
Plan card 250 conversations per month: Included
Plan card Web, mobile, WhatsApp, Telegram, and Instagram channels: Included

Professional

Plan card 2 AI agents: Included
Plan card 3 team members: Included
Plan card 2,000 conversations per month: Included
Plan card Messaging API and webhooks: Included

Enterprise

Plan card Custom AI agents and seats: Included
Plan card Discounted conversation pricing: Included
Plan card Dedicated account manager: Included
Plan card SLA-backed support: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Freshchat

August 27, 2026 Source
- Free: Free
- Growth: USD 19 / month with annual commitment
- Pro: USD 49 / month with annual commitment
- Enterprise: USD 79 / month with annual commitment

Kommunicate

August 27, 2026 Source
- Starter: USD 40 monthly · USD 34 / month with annual commitment
- Professional: USD 200 monthly · USD 167 / month with annual commitment
- Enterprise: Contact sales