Emailwish vs Richpanel

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Emailwish

See full pricing history

USD · US · source: emailwish.com

Plan	Pricing	Charged by	Offer type
Seed	Free $0/month	Usage · per stated usage allowance	Standalone · Free
Launch	USD 35 monthly $35/month	Usage · per stated usage allowance	Standalone · Fixed
Growth Highlighted	USD 100 monthly $100/month	Usage · per stated usage allowance	Standalone · Fixed
Enterprise	USD 1000 monthly $1,000/month	Usage · per stated usage allowance	Standalone · Fixed

Richpanel

See full pricing history

USD · US · source: www.richpanel.com

Plan	Pricing	Charged by	Offer type
Helpdesk Seats	USD 99 monthly $99 per seat, per month No per-ticket fee on top of the seat. Replies are never metered.	Seat · per seat, per month	Standalone · Fixed
AI Agents	USD 0 per AI handled conversation $0.20 per AI handled conversation A conversation is the whole back-and-forth thread between a customer and the AI, not a single message. Every message in one thread counts as one conversation, so a 10-message exchange is still one conversation. Charged once. No second fee for a ticket the AI resolved	Usage · per AI handled conversation	Standalone · Usage based

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Emailwish

Seed

Plan card 1,000 emails per month: Included
Plan card Email flows: Included
Plan card Live chat: Included
Plan card Popups and forms: Included

Launch

Plan card 10,000 emails per month: Included
Plan card Done-for-you flows: Included
Plan card Live chat: Included
Plan card Customer reviews: Included

Growth

Plan card 50,000 emails per month: Included
Plan card Advanced automation: Included
Plan card Popups and forms: Included
Plan card Chat module: Included

Enterprise

Plan card 480,000 emails per month: Included
Plan card Enterprise automation: Included
Plan card Email overages: Included
Plan card Enterprise support: Included

Richpanel

Helpdesk Seats

Highlights No per-ticket fee: Included
What's included Unified inbox: Included
What's included Round robin and assignment rules: Included
What's included Reporting: Included
What's included Macros and custom fields: Included
What's included Customer context: Included
What's included One-click migration: Included

AI Agents

What's included End-to-end resolution: 70 to 80%

Included
What's included Omnichannel meter: Included
What's included Policy-trained escalation: Included
What's included Model and token budget: Included
What's included QA AI review: 100%

Included
What's included Copilot: Included
What's included Charged once: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Emailwish

August 27, 2026
Official pricing page
- Seed: Free
- Launch: USD 35 monthly
- Growth: USD 100 monthly
- Enterprise: USD 1000 monthly

Richpanel

September 21, 2026
Official pricing page
- Helpdesk Seats: USD 99 monthly
- AI Agents: USD 0 per AI handled conversation
August 27, 2026
Official pricing page
- Helpdesk Seats — default: USD 99 monthly · USD 82.17 / month with annual commitment