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Deskpro vs Tidio

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.deskpro.com

Plan Pricing Charged by Offer type
Team — default
USD 39 monthly · USD 39 / month with annual commitment

$39 /agent/month (Min 5 agents)

Seat · agent/month Standalone · Fixed
Professional — default Highlighted
USD 59 monthly · USD 59 / month with annual commitment

$59 /agent/month (Min 10 agents)

Seat · agent/month Standalone · Fixed
Enterprise — default
USD 99 monthly · USD 99 / month with annual commitment

$99 /agent/month (Min 25 agents)

Seat · agent/month Standalone · Fixed

USD · US · source: www.tidio.com

Plan Pricing Charged by Offer type
Free
Free

$0/month

Flat · per month Standalone · Free
Starter
USD 24.17 / month with annual commitment

$24.17/month on annual billing

Flat · per month Standalone · Fixed
Growth
USD 49.17 / month with annual commitment

Starts at $49.17/month on annual billing

Flat · per month Standalone · Starting at
Plus
USD 300 monthly

Starts at $300/month plus monthly usage

Flat · per month Standalone · Starting at

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Deskpro

Team — default

Highlights

Unified inbox for every channel

Included

Highlights

Self-Service Help Center

Included

Highlights

Chatbot

Included

Highlights

Apps & Integrations

Included

Highlights

Mobile Apps

Included

Highlights

Reporting & Analytics

Included

Highlights

Standard Support

Included

Professional — default

Highlights

Everything in Deskpro Team

Included

Highlights

Lite Agents

Included

Highlights

Deskpro AI

Included

Highlights

AI-Powered Chatbot

Included

Highlights

Remove "Powered by Deskpro"

Included

Highlights

Multiple Brand Support

Included

Highlights

Advanced Voice & Call Controls

Included

Highlights

Multi-Account

Included

Highlights

CRM Sync

Included

Highlights

Professional Support

Included

Enterprise — default

Highlights

Everything in Deskpro Professional

Included

Highlights

Global Data Center

Included

Highlights

Quarterly Health Checks

Included

Highlights

Security Reviews

Included

Highlights

Sandbox Environment

Included

Highlights

Custom Contracts

Included

Highlights

HIPAA-Compliant Hosting

Included

Highlights

Account Manager

Included

Highlights

Implementation Services

Included

Highlights

Enterprise Support

Included

Tidio

Free

Plan card

Live chat

Included

Plan card

Ticketing

Included

Plan card

Basic customer support tools

Included

Starter

Plan card

100 billable conversations

Included

Plan card

50 Lyro AI conversations

Included

Plan card

100 Flows visitors reached

Included

Plan card

Basic analytics

Included

Growth

Plan card

From 250 billable conversations

Included

Plan card

Advanced analytics

Included

Plan card

User permissions

Included

Plan card

Automatic chat assignment

Included

Plus

Plan card

Premium features

Included

Plan card

Priority support

Included

Plan card

Advanced team management

Included

Plan card

Custom billable conversations

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Deskpro

  1. Source
    • Team — default: USD 39 monthly · USD 39 / month with annual commitment
    • Professional — default: USD 59 monthly · USD 59 / month with annual commitment
    • Enterprise — default: USD 99 monthly · USD 99 / month with annual commitment

Tidio

  1. Source
    • Free: Free
    • Starter: USD 24.17 / month with annual commitment
    • Growth: USD 49.17 / month with annual commitment
    • Plus: USD 300 monthly