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Helply vs Tars

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: helply.com

Plan Pricing Charged by Offer type
The helpdesk
Free

$0 free forever

Flat · for your whole team Standalone · Free
The AI agents
USD 0 per outcome · USD 99 monthly minimum

$0.50 per outcome with a $99 monthly minimum. You're only charged at most once per conversation, even if Helply takes multiple actions. Never pay if an agent can't answer, fails to complete an action, or the customer asks for a human.

Usage · per outcome Standalone · Usage based

USD · US · source: hellotars.com

Plan Pricing Charged by Offer type
Freemium
Free

$0 /month

Flat · /month Standalone · Free
Premium
USD 499 monthly

$499 /month

Flat · /month Standalone · Fixed
Enterprise
Contact sales

Custom Pricing

Flat Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Helply

The helpdesk

Included for everyone

Shared inbox, ticketing, and live chat

Included

Included for everyone

Public and private help centers

Included

Included for everyone

Automations, SLAs, and workflows

Included

Included for everyone

All integrations, API, and webhooks

Included

Included for everyone

SSO, roles, 2FA, and audit logs

Included

The AI agents

Tars

Freemium

Highlights

Conversations per month

50

Included

Highlights

Basic LLM models

Included

Highlights

Knowledge Bases

5

Included

Highlights

Access to help guides

Included

Highlights

Community support

Included

Highlights

Data encryption

Included

Highlights

Data retention

1 month

Included

Premium

Highlights

Conversations required per month

500 1K 2K 5K 10K

Included

Highlights

Advanced LLM models

Included

Highlights

Knowledge Bases

20

Included

Highlights

Live Chat support

Included

Highlights

ISO & SOC 2 Compliance

Included

Highlights

Data retention

12 months

Included

Enterprise

Highlights

Configurable volume

Included

Highlights

White-glove onboarding

Included

Highlights

Knowledge Bases

Unlimited

Included

Highlights

Custom integrations

Included

Highlights

Dedicated account manager

Included

Highlights

Role-based access control

Included

Highlights

HIPAA, ISO, & SOC 2 Compliance

Included

Highlights

SSO

Included

Highlights

Configurable data retention

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Helply

    • The helpdesk: Free
    • The AI agents: USD 0 per outcome · USD 99 monthly minimum
    • Per-ticket pricing — Standard: USD 1 / month with annual commitment

Tars

    • Freemium: Free
    • Premium: USD 499 monthly
    • Enterprise: Contact sales
    • Freemium — default: Free
    • Premium — default: USD 499 monthly · USD 414.17 / month with annual commitment