JivoChat vs LiveAgent
See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.
JivoChat
USD · US · source: www.jivochat.com
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
FREE
|
Free
$0S |
Flat | Standalone · Free |
|
Enterprise
|
USD 56 monthly
$56 per agent per month |
Seat · per agent per month | Standalone · Fixed |
LiveAgent
USD · US · source: www.liveagent.com
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Small business
|
USD 19 monthly · USD 15 / month with annual commitment
$19 per agent/month billed monthly; $15 per agent/month billed annually |
Seat · per user or agent | Standalone · Fixed |
|
Medium business
|
USD 35 monthly · USD 29 / month with annual commitment
$35 per agent/month billed monthly; $29 per agent/month billed annually |
Seat · per user or agent | Standalone · Fixed |
|
Large business
Highlighted
|
USD 59 monthly · USD 49 / month with annual commitment
$59 per agent/month billed monthly; $49 per agent/month billed annually |
Seat · per user or agent | Standalone · Fixed |
|
Enterprise
|
USD 85 monthly · USD 69 / month with annual commitment
$85 per agent/month billed monthly; $69 per agent/month billed annually |
Seat · per user or agent | Standalone · Fixed |
What each plan includes
Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.
LiveAgent
Small business
-
Plan card
Ticketing
-
Included
-
Plan card
Live chat
-
Included
-
Plan card
Knowledge base
-
Included
-
Plan card
Automation rules
-
Included
Medium business
-
Plan card
Call center and IVR
-
Included
-
Plan card
Reports
-
Included
-
Plan card
Proactive chat invitations
-
Included
-
Plan card
SSO and custom roles
-
Included
Large business
-
Plan card
Time tracking
-
Included
-
Plan card
Audit log
-
Included
-
Plan card
Facebook, Instagram, X, Viber, Telegram, and WhatsApp
-
Included
Enterprise
-
Plan card
Dedicated account manager
-
Included
-
Plan card
Priority support
-
Included
-
Plan card
Assisted channel integration
-
Included
How their prices changed
Each dated row shows the public prices observed when that vendor’s pricing page changed.
JivoChat
-
- FREE: Free
- Enterprise: USD 56 monthly
LiveAgent
-
- Small business: USD 19 monthly · USD 15 / month with annual commitment
- Medium business: USD 35 monthly · USD 29 / month with annual commitment
- Large business: USD 59 monthly · USD 49 / month with annual commitment
- Enterprise: USD 85 monthly · USD 69 / month with annual commitment