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Intercom vs JustCall

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.intercom.com

Plan Pricing Charged by Offer type
Essential
USD 29 monthly

$29 per seat/month plus Fin from $0.99 per outcome

Seat · per user or agent Standalone · Fixed
Advanced
USD 85 monthly

$85 per seat/month plus Fin from $0.99 per outcome

Seat · per user or agent Standalone · Fixed
Expert
USD 132 monthly

$132 per seat/month plus Fin from $0.99 per outcome

Seat · per user or agent Standalone · Fixed

USD · US · source: justcall.io

Plan Pricing Charged by Offer type
Team
USD 29 / month with annual commitment

$29/user/month billed annually; 2-license minimum

Seat · per user per month Standalone · Fixed
Pro Highlighted
USD 49 / month with annual commitment

$49/user/month billed annually; 2-license minimum

Seat · per user per month Standalone · Fixed
Pro Plus
USD 89 / month with annual commitment

$89/user/month billed annually; 2-license minimum

Seat · per user per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Intercom

Essential

Plan card

Messenger

Included

Plan card

Shared inbox and ticketing

Included

Plan card

Pre-built reports

Included

Plan card

Public help center

Included

Advanced

Plan card

Multiple team inboxes

Included

Plan card

Workflow automation

Included

Plan card

Round-robin assignment

Included

Plan card

Private help center

Included

Expert

Plan card

SSO and identity management

Included

Plan card

HIPAA support

Included

Plan card

Service-level agreements

Included

Plan card

Multibrand messenger

Included

JustCall

Team

Plan card

Business calling

Included

Plan card

CRM integrations

Included

Plan card

Messaging

Included

Plan card

Call routing

Included

Pro

Plan card

Workflow automations

Included

Plan card

Sales outreach

Included

Plan card

Advanced reporting

Included

Plan card

CRM workflows

Included

Pro Plus

Plan card

AI coaching

Included

Plan card

Call tracking

Included

Plan card

Advanced analytics

Included

Plan card

Team performance tools

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Intercom

  1. Source
    • Essential: USD 29 monthly
    • Advanced: USD 85 monthly
    • Expert: USD 132 monthly

JustCall

  1. Source
    • Team: USD 29 / month with annual commitment
    • Pro: USD 49 / month with annual commitment
    • Pro Plus: USD 89 / month with annual commitment