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eDesk vs Plain

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.edesk.com

Plan Pricing Charged by Offer type
Essential
USD 39 monthly

$ 39 per user/month

Seat · per user/month Standalone · Fixed
Growth
USD 89 monthly

$ 89 per user/month

Seat · per user/month Standalone · Fixed
Professional
USD 119 monthly

$ 119 per user/month

Seat · per user/month Standalone · Fixed
Enterprise
Contact sales

Custom Tailored pricing

Flat Standalone · Contact sales

USD · US · source: www.plain.com

Plan Pricing Charged by Offer type
Foundation — default
USD 35 monthly · USD 35 / month with annual commitment

$35/month, billed yearly

Seat · $35 /month 1 seat + $35/additional seats start Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

eDesk

Essential

Highlights

Online stores

1

Included

Highlights

Centralized support workspace

Included

Highlights

Live chat

Included

Growth

Highlights

Online stores

5

Included

Highlights

Performance reporting

Included

Highlights

CSAT surveys

Included

Professional

Highlights

Online stores

10

Included

Highlights

Assisted onboarding

Included

Highlights

Read-only users

2

Included

Enterprise

Highlights

Channels

Unlimited

Included

Highlights

Dedicated account manager

Included

Highlights

Multi-brand workflows

Included

Plain

Foundation — default

Highlights

User seats

1 seat + $35/additional seats start

Included

AI features

Credits included

2,000/mo

Included

Highlights

Channels

Slack, email, in-app channels

Included

AI features

Ari AI agent

included

Included

Highlights

Integrations

Linear, Jira integrations

Included

Highlights

Help Center, Knowledge Base

included

Included

Highlights

Customer cards

included

Included

AI features

AI workflows

included

Included

AI features

Sidekick AI assistant

included

Included

Highlights

Support

Email + chat

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

eDesk

  1. Source
    • Essential: USD 39 monthly
    • Growth: USD 89 monthly
    • Professional: USD 119 monthly
    • Enterprise: Contact sales

Plain

  1. Source
    • Foundation — default: USD 35 monthly · USD 35 / month with annual commitment