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Jelly vs LiveAgent

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: letsjelly.com

Plan Pricing Charged by Offer type
Jelly — Standard
USD 29 monthly · USD 26.58 / month with annual commitment

$348 $319 /year ...for your whole team!

Flat · ...for your whole team! Standalone · Fixed
Royal Jelly — Premium Highlighted
USD 69 monthly · USD 57.5 / month with annual commitment

$828 $690 /year ...for your whole team!

Flat · ...for your whole team! Standalone · Fixed

USD · US · source: www.liveagent.com

Plan Pricing Charged by Offer type
Small business
USD 19 monthly · USD 15 / month with annual commitment

$19 per agent/month billed monthly; $15 per agent/month billed annually

Seat · per user or agent Standalone · Fixed
Medium business
USD 35 monthly · USD 29 / month with annual commitment

$35 per agent/month billed monthly; $29 per agent/month billed annually

Seat · per user or agent Standalone · Fixed
Large business Highlighted
USD 59 monthly · USD 49 / month with annual commitment

$59 per agent/month billed monthly; $49 per agent/month billed annually

Seat · per user or agent Standalone · Fixed
Enterprise
USD 85 monthly · USD 69 / month with annual commitment

$85 per agent/month billed monthly; $69 per agent/month billed annually

Seat · per user or agent Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Jelly

Jelly — Standard

Highlights

Shared team email addresses

Up to 3

Included

Highlights

Users

Unlimited

Included

Highlights

Inbox collaboration features

Included

Highlights

Saved replies

Included

Highlights

Support

Included

Royal Jelly — Premium

Highlights

Shared team email addresses

Unlimited

Included

Highlights

Advanced Rules

Included

Highlights

Send Later

Included

Highlights

Mailboxes

Included

Highlights

Syncing of sent mail via IMAP

Included

Highlights

API access (beta)

Included

Highlights

Integrations (Discord, Slack, Webhooks)

Included

LiveAgent

Small business

Plan card

Ticketing

Included

Plan card

Live chat

Included

Plan card

Knowledge base

Included

Plan card

Automation rules

Included

Medium business

Plan card

Call center and IVR

Included

Plan card

Reports

Included

Plan card

Proactive chat invitations

Included

Plan card

SSO and custom roles

Included

Large business

Plan card

Time tracking

Included

Plan card

Audit log

Included

Plan card

Facebook, Instagram, X, Viber, Telegram, and WhatsApp

Included

Enterprise

Plan card

Dedicated account manager

Included

Plan card

Priority support

Included

Plan card

Assisted channel integration

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Jelly

  1. Source
    • Jelly — Standard: USD 29 monthly · USD 26.58 / month with annual commitment
    • Royal Jelly — Premium: USD 69 monthly · USD 57.5 / month with annual commitment

LiveAgent

  1. Source
    • Small business: USD 19 monthly · USD 15 / month with annual commitment
    • Medium business: USD 35 monthly · USD 29 / month with annual commitment
    • Large business: USD 59 monthly · USD 49 / month with annual commitment
    • Enterprise: USD 85 monthly · USD 69 / month with annual commitment