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Incident Management pricing

Page responders and coordinate roles, escalation, communication, remediation, and retrospectives during production incidents. Compare the price territory across 11 public products; prices are aligned only when their currency, billing schedule, and charged unit match.

Where public prices land

Ranges compare recurring prices with the same currency, billing schedule, and unit. Plans with commissions or usage fees are shown individually below.

Position Currency Cadence Unit Range Median n
First paid plan USD Annual commitment monthly Seat USD 5–29 USD 13.75 8
Highest public plan USD Annual commitment monthly Seat USD 14–29 USD 25 7
Seller-highlighted plan USD Annual commitment monthly Seat USD 12–29 USD 16.5 8
First paid plan USD Annual commitment monthly Unit USD 15.83–15.83 USD 15.83 1
Highest public plan USD Annual commitment monthly Unit USD 32.5–32.5 USD 32.5 1
Seller-highlighted plan USD Annual commitment monthly Unit USD 32.5–32.5 USD 32.5 1
First paid plan USD Monthly Seat USD 6–34 USD 15 8
Highest public plan USD Monthly Seat USD 16–34 USD 25 7
Seller-highlighted plan USD Monthly Seat USD 15–34 USD 17.5 6
First paid plan USD Monthly Unit USD 19–19 USD 19 1
Highest public plan USD Monthly Unit USD 39–39 USD 39 1
Seller-highlighted plan USD Monthly Unit USD 39–39 USD 39 1

Products in this market

  1. AlertOps

    Hosted incident response, on-call scheduling, alert routing, escalation, status communication, and AIOps platform for operational teams.

    4 plans · Enterprise, Individual, Mid-market, and Small business

    USD

  2. Better Stack

    Better Stack is an AI-native SRE observability platform offering integrated infrastructure monitoring, log management, tracing, error tracking, real user monitoring, uptime monitoring, incident management, and status pages. It provides AI-driven root cause analysis, Slack and MS Teams incident workflows, and customizable status pages, targeting engineering teams to improve software reliability and incident response at a lower cost than competitors like Datadog. The platform supports individual developers and businesses with free and paid plans.

    3 plans · Enterprise, Individual, Mid-market, and Small business

    USD

  3. FireHydrant

    Hosted incident-management, on-call, alerting, runbook, status-page, service-catalog, retrospective, and incident-analytics platform.

    3 plans · Enterprise, Individual, Mid-market, and Small business

    USD

  4. PagerTree

    Hosted on-call scheduling, alerting, escalation, notification, stakeholder, reporting, and incident-response platform.

    4 plans · Enterprise, Individual, Mid-market, and Small business

    USD

  5. Pagerly

    On-call scheduling and incident-response platform for managing rotations, escalations, paging, incident channels, tasks and status pages from Slack or Microsoft Teams.

    3 plans · Enterprise, Mid-market, and Small business

    USD

  6. Rootly

    Hosted incident response, on-call, AI SRE, alerting, status-page, retrospective, workflow, and operational-metrics platform.

    3 plans · Enterprise, Individual, Mid-market, and Small business

    USD

  7. Runframe

    Incident-response platform combining Slack incident coordination, on-call schedules and escalations, alert ingestion, postmortems, workflow automation, and hosted status pages.

    3 plans · Enterprise, Mid-market, and Small business

    USD

  8. SolarWinds Incident Response

    Hosted on-call, alert-correlation, incident-response, service-intelligence, SLO, workflow, status-page, postmortem, and notification platform.

    3 plans · Enterprise, Individual, Mid-market, and Small business

    USD

  9. TaskCall

    Incident-management and on-call alerting platform for coordinating responders, automating incident response, reducing alert noise, analyzing operations and keeping stakeholders informed.

    4 plans · Enterprise, Mid-market, and Small business

    USD

  10. Xurrent IMR

    Hosted AI-native incident-management and response platform for on-call scheduling, alerts, correlation, playbooks, workflows, status pages, and postmortems.

    3 plans · Enterprise, Individual, Mid-market, and Small business

    USD

  11. incident.io

    Hosted incident response, on-call, alert-routing, workflow, investigation, status-page, postmortem, and operational-insights platform.

    4 plans · Enterprise, Individual, Mid-market, and Small business

    USD

Latest observed changes

  1. Better Stack
  2. TaskCall
  3. Runframe
  4. Pagerly
  5. Xurrent IMR
  6. SolarWinds Incident Response
  7. Rootly
  8. PagerTree
  9. incident.io
  10. FireHydrant