incident.io vs Rootly

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

incident.io

See full pricing history

USD · US · source: incident.io

Plan	Pricing	Charged by	Offer type
Basic	Free Free forever	Flat · published subscription	Standalone · Free
Team Highlighted	USD 19 monthly · USD 15 / month with annual commitment $19/user/month or $15/user/month with annual discount	Seat · per user per month	Standalone · Fixed
Pro	USD 25 monthly $25/user/month	Seat · per user per month	Standalone · Fixed
Enterprise	Contact sales Custom proposal	Flat · published subscription	Standalone · Contact sales

Rootly

See full pricing history

USD · US · source: rootly.com

Plan	Pricing	Charged by	Offer type
Incident Response Essentials	USD 20 monthly $20/user/month	Seat · per user per month	Standalone · Fixed
On-Call Essentials	USD 20 monthly $20/user/month	Seat · per user per month	Standalone · Fixed
Enterprise	Contact sales Contact us	Flat · published subscription	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

incident.io

Basic

Official plan card Incident response: Slack or Microsoft Teams

Limited
Official plan card On-call teams: 1

Limited
Official plan card Public status pages: 1

Limited

Team

Official plan card Multi-team on-call and alerting: Included
Official plan card Workflows: Included
Official plan card Postmortems: Included

Pro

Official plan card Custom dashboards: Included
Official plan card Customizable post-incident process: Included
Official plan card Private incidents and policies: Included

Enterprise

Official plan card Advanced access control: Included
Official plan card Multiple environments: Included
Official plan card 99.99% uptime SLA: Included

Rootly

Incident Response Essentials

Official plan card Slack response and AI chat: Included
Official plan card Retrospectives and status pages: Included
Official plan card Advanced metrics and insights: Included

On-Call Essentials

Official plan card Alert grouping and routes: Included
Official plan card Schedules and escalation policies: Included
Official plan card Live call routing: Included

Enterprise

Official plan card Advanced access and workflows: Included
Official plan card Unlimited schedules and escalations: Included
Official plan card Priority 24/7 support: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

incident.io

August 27, 2026
Official pricing page
- Basic: Free
- Team: USD 19 monthly · USD 15 / month with annual commitment
- Pro: USD 25 monthly
- Enterprise: Contact sales

Rootly

August 27, 2026
Official pricing page
- Incident Response Essentials: USD 20 monthly
- On-Call Essentials: USD 20 monthly
- Enterprise: Contact sales