Basic
Official plan card
- Incident response
-
Slack or Microsoft Teams
Limited - On-call teams
-
1
Limited - Public status pages
-
1
Limited
incident.io pricing
Hosted incident response, on-call, alert-routing, workflow, investigation, status-page, postmortem, and operational-insights platform.
- Region
- US
- Source currency
- USD
- Audiences
- Enterprise, Individual, Mid-market, and Small business
Plans and public prices
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Basic
|
Free
Free forever |
Flat · published subscription | Standalone · Free |
|
Team
Highlighted
|
USD 19 monthly · USD 15 / month with annual commitment
$19/user/month or $15/user/month with annual discount |
Seat · per user per month | Standalone · Fixed |
|
Pro
|
USD 25 monthly
$25/user/month |
Seat · per user per month | Standalone · Fixed |
|
Enterprise
|
Contact sales
Custom proposal |
Flat · published subscription | Standalone · Contact sales |
What each plan includes
Feature names follow incident.io’s own pricing page. Check the wording before treating features from different vendors as like-for-like.
Team
Official plan card
- Multi-team on-call and alerting
-
Included
- Workflows
-
Included
- Postmortems
-
Included
Pro
Official plan card
- Custom dashboards
-
Included
- Customizable post-incident process
-
Included
- Private incidents and policies
-
Included
Enterprise
Official plan card
- Advanced access control
-
Included
- Multiple environments
-
Included
- 99.99% uptime SLA
-
Included
How pricing changed
Each date shows when a public price was observed, not when it took effect. Archived captures may reflect the region or currency served at the time, so a currency change is not necessarily a price increase.
| Observed | Plans and prices | Source wording | Source |
|---|---|---|---|
|
|