Better Stack vs incident.io

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Better Stack

See full pricing history

USD · US · source: betterstack.com

Plan	Pricing	Charged by	Offer type
Free for personal projects — free	Free $0 per month	Flat	Standalone · Free
Starts at just $29 — responder Highlighted	USD 29 monthly · USD 29 / month with annual commitment $29 per license per month	Seat · per license per month	Standalone · Fixed

incident.io

See full pricing history

USD · US · source: incident.io

Plan	Pricing	Charged by	Offer type
Basic	Free Free forever	Flat · published subscription	Standalone · Free
Team Highlighted	USD 19 monthly · USD 15 / month with annual commitment $19/user/month or $15/user/month with annual discount	Seat · per user per month	Standalone · Fixed
Pro	USD 25 monthly $25/user/month	Seat · per user per month	Standalone · Fixed
Enterprise	Contact sales Custom proposal	Flat · published subscription	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Better Stack

Free for personal projects — free

Highlights Monitors & heartbeats: 10 monitors & heartbeats

Included
Highlights Status pages: 1 status page

Included
Highlights Alerts: Slack & e-mail alerts

Included
Highlights Exceptions: 100,000 exceptions per month

Included
Highlights Session replays: 5,000 session replays

Included
Highlights Logs retention: 3 GB logs retained for 3 days

Included
Highlights Traces retention: 3 GB traces retained for 3 days

Included
Highlights Metrics: 30 GB metrics

Included
Highlights Web events retention: 3 GB web events retained for 3 days

Included

Starts at just $29 — responder

Highlights Responder: Single responder

Included
Highlights Team members: Unlimited team members

Included
Highlights Access: Access to Uptime with incident management, on-call, monitoring and status pages with unlimited phone call and SMS alerts

Included
Highlights Incident management: AI SRE Slack-native AI SRE agent, Slack & Teams-based native incident management, on-call scheduling, unlimited phone call alerts, SMS, reporting & analytics

Included

incident.io

Basic

Official plan card Incident response: Slack or Microsoft Teams

Limited
Official plan card On-call teams: 1

Limited
Official plan card Public status pages: 1

Limited

Team

Official plan card Multi-team on-call and alerting: Included
Official plan card Workflows: Included
Official plan card Postmortems: Included

Pro

Official plan card Custom dashboards: Included
Official plan card Customizable post-incident process: Included
Official plan card Private incidents and policies: Included

Enterprise

Official plan card Advanced access control: Included
Official plan card Multiple environments: Included
Official plan card 99.99% uptime SLA: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Better Stack

August 27, 2026 Source
- Free for personal projects — free: Free
- Starts at just $29 — responder: USD 29 monthly · USD 29 / month with annual commitment

incident.io

August 27, 2026 Source
- Basic: Free
- Team: USD 19 monthly · USD 15 / month with annual commitment
- Pro: USD 25 monthly
- Enterprise: Contact sales