incident.io vs SolarWinds Incident Response

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

incident.io

See full pricing history

USD · US · source: incident.io

Plan	Pricing	Charged by	Offer type
Basic	Free Free forever	Flat · published subscription	Standalone · Free
Team Highlighted	USD 19 monthly · USD 15 / month with annual commitment $19/user/month or $15/user/month with annual discount	Seat · per user per month	Standalone · Fixed
Pro	USD 25 monthly $25/user/month	Seat · per user per month	Standalone · Fixed
Enterprise	Contact sales Custom proposal	Flat · published subscription	Standalone · Contact sales

SolarWinds Incident Response

See full pricing history

USD · US · source: www.solarwinds.com

Plan	Pricing	Charged by	Offer type
Pro	USD 15 / month with annual commitment Starts at $15/user/month billed annually	Seat · per user per month billed annually	Standalone · Starting at
Premium Highlighted	USD 24 / month with annual commitment Starts at $24/user/month billed annually	Seat · per user per month billed annually	Standalone · Starting at
Enterprise	Contact sales Custom pricing	Flat · published subscription	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

incident.io

Basic

Official plan card Incident response: Slack or Microsoft Teams

Limited
Official plan card On-call teams: 1

Limited
Official plan card Public status pages: 1

Limited

Team

Official plan card Multi-team on-call and alerting: Included
Official plan card Workflows: Included
Official plan card Postmortems: Included

Pro

Official plan card Custom dashboards: Included
Official plan card Customizable post-incident process: Included
Official plan card Private incidents and policies: Included

Enterprise

Official plan card Advanced access control: Included
Official plan card Multiple environments: Included
Official plan card 99.99% uptime SLA: Included

SolarWinds Incident Response

Pro

Official plan card Schedules and escalations: Included
Official plan card Basic event intelligence: Included
Official plan card Postmortems and automation rules: Included

Premium

Official plan card Advanced escalations: Included
Official plan card Runbooks and workflows: Included
Official plan card Status pages and SLO tracker: Included

Enterprise

Official plan card Unlimited data retention: Included
Official plan card AI incident grouping and summaries: Included
Official plan card ServiceNow sync: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

incident.io

August 27, 2026
Official pricing page
- Basic: Free
- Team: USD 19 monthly · USD 15 / month with annual commitment
- Pro: USD 25 monthly
- Enterprise: Contact sales

SolarWinds Incident Response

August 27, 2026
Official pricing page
- Pro: USD 15 / month with annual commitment
- Premium: USD 24 / month with annual commitment
- Enterprise: Contact sales