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SolarWinds Incident Response pricing

Hosted on-call, alert-correlation, incident-response, service-intelligence, SLO, workflow, status-page, postmortem, and notification platform.

Region
US
Source currency
USD
Audiences
Individual, Small business, Mid-market, and Enterprise

Plans and public prices

Canonical pricing source
Plan Pricing Charged by Offer type
Pro
USD 15 / month with annual commitment

Starts at $15/user/month billed annually

 Seat · per user per month billed annually Standalone · Starting at
Premium Highlighted
USD 24 / month with annual commitment

Starts at $24/user/month billed annually

 Seat · per user per month billed annually Standalone · Starting at
Enterprise
Contact sales

Custom pricing

 Flat · published subscription Standalone · Contact sales

What each plan includes

Feature names follow SolarWinds Incident Response’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Pro

Official plan card

Schedules and escalations
Included
Basic event intelligence
Included
Postmortems and automation rules
Included

Premium

Official plan card

Advanced escalations
Included
Runbooks and workflows
Included
Status pages and SLO tracker
Included

Enterprise

Official plan card

Unlimited data retention
Included
AI incident grouping and summaries
Included
ServiceNow sync
Included

How pricing changed

We check this pricing page weekly and record the changes we observe. An older date can simply mean the public page has not changed.

Observed Plans and prices Source wording Source
  • Pro: USD 15 / month with annual commitment
  • Premium: USD 24 / month with annual commitment
  • Enterprise: Contact sales
  • Starts at $15/user/month billed annually
  • Starts at $24/user/month billed annually
  • Custom pricing
 Pricing page

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