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Pagerly vs Runframe

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.pagerly.io

Plan Pricing Charged by Offer type
Basic
USD 19 monthly · USD 15.83 / month with annual commitment

Basic — $19 per team per month or $190 per team per year; annual billing gives 2 months free

Unit · per team per month or per team per year Standalone · Fixed
Starter Highlighted
USD 39 monthly · USD 32.5 / month with annual commitment

Starter — $39 per team per month or $390 per team per year; annual billing gives 2 months free; 25% off Starter with code ONCALL2026 through August 31

Unit · per team per month or per team per year Standalone · Fixed
Enterprise
Contact sales

Enterprise — Custom; talk to us

Unit · custom per-team pricing Standalone · Contact sales

USD · US · source: runframe.io

Plan Pricing Charged by Offer type
Free
Free

Free — $0/month

Flat · per month Standalone · Free
Growth Highlighted
USD 15 monthly · USD 12 / month with annual commitment

Growth — $12/user/month billed annually; $15/user/month billed monthly

Seat · per user per month; $12 billed annually or $15 billed monthly Standalone · Fixed
Scale
USD 25 / month with annual commitment

Scale — starting at $25/user/month billed annually

Seat · starting at per user per month, billed annually Standalone · Starting at

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Pagerly

Basic

Plan card

Round-robin rotations

Included

Plan card

Slack user-group synchronization with the on-call schedule

Included

Plan card

Rotations and schedules created inside Pagerly

Included

Plan card

Schedule overrides

Included

Plan card

Rotation-change reminders

Included

Plan card

Mention or group multiple rotations

Included

Optional add-on

Optional on-call paging

$4 per responder per month; Basic or Starter only; charged only for responders in the paging rota

Limited

Optional add-on

Call, SMS and email until acknowledgement

Included

Optional add-on

Escalation policies

L1 to L2 to L3

Included

Optional add-on

Automatic incidents from AWS, Datadog, Sentry and 40+ tools

Included

Optional add-on

Android and macOS push-alert apps

Included

Optional add-on

MTTA and MTTR tracked per incident

Included

Starter

Plan card

Everything in Basic

Included

Plan card

PagerDuty and Opsgenie schedule synchronization

Included

Plan card

Status pages on a custom domain

Included

Plan card

Task management and auto-assigned tickets

Included

Plan card

Jira, PagerDuty and Opsgenie two-way synchronization

Included

Feature comparison

Slack channels created from rotations

Included

Optional add-on

Optional on-call paging

$4 per responder per month; Basic or Starter only; charged only for responders in the paging rota

Limited

Optional add-on

Call, SMS and email until acknowledgement

Included

Optional add-on

Escalation policies

L1 to L2 to L3

Included

Optional add-on

Automatic incidents from AWS, Datadog, Sentry and 40+ tools

Included

Optional add-on

Android and macOS push-alert apps

Included

Optional add-on

MTTA and MTTR tracked per incident

Included

Enterprise

Plan card

Everything in Starter

Included

Plan card

Customized Slack workflows

Included

Plan card

Customized incident response and bot

Included

Plan card

Automated workflows built on request

Included

Plan card

Two-way message and ticket-status synchronization

Included

Plan card

White-labeled Pagerly Slack bot

Included

Runframe

Free

Incident Response

Unlimited incidents

Included

Incident Response

Slack-native incident response

Included

Incident Response

Escalation policies

Excluded

Incident Response

Ack retry and secondary paging

Excluded

Incident Response

SLA tracking

Excluded

Incident Response

War rooms

Excluded

Incident Response

Native follow-up tasks

Included

Incident Response

Advanced insights

Excluded

On-call and Alerting

On-call schedules

1

Limited

On-call and Alerting

Teams

1

Limited

On-call and Alerting

Services

1

Limited

On-call and Alerting

Coverage gaps and on-call analytics

Excluded

On-call and Alerting

SMS alerts

Excluded

On-call and Alerting

Phone call alerts

Excluded

On-call and Alerting

Press-1 phone acknowledgement

Excluded

On-call and Alerting

Push notifications

Included

AI

AI postmortem drafts

5 free drafts

Limited

AI

AI incident briefs

Excluded

AI

AI TLDR summaries

Excluded

AI

Slack AI incident copilot

Excluded

AI

Managed AI quota

Excluded

Status Pages

Public status pages

1 basic

Limited

Status Pages

Custom domains

Excluded

Status Pages

Status page components

10/page

Limited

Status Pages

Multi-region sections

1 default

Limited

Status Pages

Email subscribers

50

Limited

Status Pages

Webhook subscribers

Excluded

Status Pages

Maintenance windows

Included

Status Pages

RSS feed

Included

Automation and Integrations

Workflow automations

Excluded

Automation and Integrations

Steps per automation

Excluded

Automation and Integrations

Custom fields

1

Limited

Automation and Integrations

Alert ingestion

Excluded

Automation and Integrations

Email intake

Excluded

Automation and Integrations

Datadog, Prometheus, CloudWatch

Excluded

Automation and Integrations

Jira and Linear

Excluded

Automation and Integrations

Zoom and Google Meet

Excluded

Platform and Security

API keys

Excluded

Platform and Security

MCP server access

Excluded

Platform and Security

Basic roles and permissions

Included

Platform and Security

Advanced/custom RBAC

Excluded

Platform and Security

SAML SSO

Excluded

Platform and Security

SCIM provisioning

Excluded

Platform and Security

Audit logs

Excluded

Platform and Security

Data retention

90 days

Limited

Platform and Security

Support

Email

Limited

Growth

Incident Response

Unlimited incidents

Included

Incident Response

Slack-native incident response

Included

Incident Response

Escalation policies

Included

Incident Response

Ack retry and secondary paging

Included

Incident Response

SLA tracking

Included

Incident Response

War rooms

Included

Incident Response

Native follow-up tasks

Included

Incident Response

Advanced insights

Excluded

On-call and Alerting

On-call schedules

3

Limited

On-call and Alerting

Teams

Unlimited

Limited

On-call and Alerting

Services

Unlimited

Limited

On-call and Alerting

Coverage gaps and on-call analytics

Included

On-call and Alerting

SMS alerts

Included allowance

Limited

On-call and Alerting

Phone call alerts

Included allowance

Limited

On-call and Alerting

Press-1 phone acknowledgement

Included

On-call and Alerting

Push notifications

Included

AI

AI postmortem drafts

Included

AI

AI incident briefs

Excluded

AI

AI TLDR summaries

Excluded

AI

Slack AI incident copilot

Excluded

AI

Managed AI quota

Standard

Limited

Status Pages

Public status pages

1

Limited

Status Pages

Custom domains

1

Limited

Status Pages

Status page components

50/page

Limited

Status Pages

Multi-region sections

1 default

Limited

Status Pages

Email subscribers

10,000

Limited

Status Pages

Webhook subscribers

10

Limited

Status Pages

Maintenance windows

Included

Status Pages

RSS feed

Included

Automation and Integrations

Workflow automations

3 workflow automations

Limited

Automation and Integrations

Steps per automation

5

Limited

Automation and Integrations

Custom fields

3

Limited

Automation and Integrations

Alert ingestion

Included

Automation and Integrations

Email intake

Included

Automation and Integrations

Datadog, Prometheus, CloudWatch

Included

Automation and Integrations

Jira and Linear

Included

Automation and Integrations

Zoom and Google Meet

Included

Platform and Security

API keys

5

Limited

Platform and Security

MCP server access

Included

Platform and Security

Basic roles and permissions

Included

Platform and Security

Advanced/custom RBAC

Excluded

Platform and Security

SAML SSO

Paid add-on; public amount not stated

Limited

Platform and Security

SCIM provisioning

Paid add-on; public amount not stated

Limited

Platform and Security

Audit logs

Basic

Limited

Platform and Security

Data retention

1 year

Limited

Platform and Security

Support

Priority

Limited

Scale

Incident Response

Unlimited incidents

Included

Incident Response

Slack-native incident response

Included

Incident Response

Escalation policies

Included

Incident Response

Ack retry and secondary paging

Included

Incident Response

SLA tracking

Included

Incident Response

War rooms

Included

Incident Response

Native follow-up tasks

Included

Incident Response

Advanced insights

Included

On-call and Alerting

On-call schedules

High-volume usage

Limited

On-call and Alerting

Teams

Unlimited

Limited

On-call and Alerting

Services

Unlimited

Limited

On-call and Alerting

Coverage gaps and on-call analytics

Included

On-call and Alerting

SMS alerts

Higher supported-country allowance

Limited

On-call and Alerting

Phone call alerts

Higher supported-country allowance

Limited

On-call and Alerting

Press-1 phone acknowledgement

Included

On-call and Alerting

Push notifications

Included

AI

AI postmortem drafts

Included

AI

AI incident briefs

Included

AI

AI TLDR summaries

Included

AI

Slack AI incident copilot

Included

AI

Managed AI quota

Higher managed AI quota

Limited

Status Pages

Public status pages

3

Limited

Status Pages

Custom domains

3

Limited

Status Pages

Status page components

100/page

Limited

Status Pages

Multi-region sections

10/page

Limited

Status Pages

Email subscribers

High-volume usage with fair-use protection

Limited

Status Pages

Webhook subscribers

100

Limited

Status Pages

Maintenance windows

Included

Status Pages

RSS feed

Included

Automation and Integrations

Workflow automations

Unlimited within fair-use policy

Limited

Automation and Integrations

Steps per automation

5

Limited

Automation and Integrations

Custom fields

Higher limit

Limited

Automation and Integrations

Alert ingestion

Included

Automation and Integrations

Email intake

Included

Automation and Integrations

Datadog, Prometheus, CloudWatch

Included

Automation and Integrations

Jira and Linear

Included

Automation and Integrations

Zoom and Google Meet

Included

Platform and Security

API keys

Higher API key allowance

Limited

Platform and Security

MCP server access

Higher rate limits

Limited

Platform and Security

Basic roles and permissions

Included

Platform and Security

Advanced/custom RBAC

Included

Platform and Security

SAML SSO

Paid add-on; public amount not stated

Limited

Platform and Security

SCIM provisioning

Paid add-on; public amount not stated

Limited

Platform and Security

Audit logs

Advanced/export

Limited

Platform and Security

Data retention

2 years

Limited

Platform and Security

Support

Priority plus migration help

Limited

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Pagerly

    • Basic: USD 19 monthly · USD 15.83 / month with annual commitment
    • Starter: USD 39 monthly · USD 32.5 / month with annual commitment
    • Enterprise: Contact sales

Runframe

    • Free: Free
    • Growth: USD 15 monthly · USD 12 / month with annual commitment
    • Scale: USD 25 / month with annual commitment