Freshdesk provides AI-powered customer service with ticketing, shared inboxes, routing, reporting, self-service, and collaboration.
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Growth
|
USD 19 / month with annual commitment
$19/agent/month billed annually |
Seat · per user or agent | Standalone · Fixed |
|
Pro
Highlighted
|
USD 55 / month with annual commitment
$55/agent/month billed annually |
Seat · per user or agent | Standalone · Fixed |
|
Enterprise
|
USD 89 / month with annual commitment
$89/agent/month billed annually |
Seat · per user or agent | Standalone · Fixed |
Feature names follow Freshdesk’s own pricing page. Check the wording before treating features from different vendors as like-for-like.
We check this pricing page weekly and record the changes we observe. An older date can simply mean the public page has not changed.
| Observed | Plans and prices | Source wording | Source |
|---|---|---|---|
|
|
Pricing page |