BoldDesk
Growing Teams (Upto 100 agents) — default
-
Highlights
Number of Agents
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5
Included -
Highlights
AI Credits
-
500 credits /month
Included
BoldDesk vs Freshdesk
See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.
BoldDesk
USD · US · source: www.bolddesk.com
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Growing Teams (Upto 100 agents) — default
|
USD 124 monthly · USD 99 / month with annual commitment
$99 / month $1,188 billed yearly ≈ $20 / agent |
Seat · per agent | Standalone · Fixed |
Freshdesk
USD · US · source: www.freshworks.com
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Growth
|
USD 19 / month with annual commitment
$19/agent/month billed annually |
Seat · per user or agent | Standalone · Fixed |
|
Pro
Highlighted
|
USD 55 / month with annual commitment
$55/agent/month billed annually |
Seat · per user or agent | Standalone · Fixed |
|
Enterprise
|
USD 89 / month with annual commitment
$89/agent/month billed annually |
Seat · per user or agent | Standalone · Fixed |
What each plan includes
Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.
Freshdesk
Growth
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Plan card
Ticketing and shared inbox
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Included
-
Plan card
Freddy AI Agent sessions
-
Included
-
Plan card
Analytics and reporting
-
Included
-
Plan card
Threads and tasks
-
Included
Pro
-
Plan card
Intelligent routing
-
Included
-
Plan card
Multiple SLA policies
-
Included
-
Plan card
External collaborators
-
Included
-
Plan card
Advanced reporting
-
Included
Enterprise
-
Plan card
Sandbox
-
Included
-
Plan card
Audit logs
-
Included
-
Plan card
Allowed domains
-
Included
-
Plan card
IP whitelisting
-
Included
How their prices changed
Each dated row shows the public prices observed when that vendor’s pricing page changed.