Starter
Plan card
- Email-to-ticket
-
Included
- Custom domain
-
Included
- Time tracking
-
Included
- Satisfaction surveys
-
Included
Trakdesk pricing
Trakdesk is a hosted helpdesk with email ticketing, service-level policies, portals, satisfaction surveys, automation, reporting, and ticket scheduling.
- Region
- US
- Source currency
- USD
- Audiences
- Individual, Small business, Mid-market, and Enterprise
Plans and public prices
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Starter
|
USD 11.99 monthly · USD 9.99 / month with annual commitment
$11.99/agent monthly or $9.99/agent billed yearly |
Seat · per user per month | Standalone · Fixed |
|
Professional
|
USD 19.99 monthly · USD 16.99 / month with annual commitment
$19.99/agent monthly or $16.99/agent billed yearly |
Seat · per user per month | Standalone · Fixed |
|
Business
Highlighted
|
USD 29.99 monthly · USD 24.99 / month with annual commitment
$29.99/agent monthly or $24.99/agent billed yearly |
Seat · per user per month | Standalone · Fixed |
|
Enterprise
|
USD 49.99 monthly · USD 44.99 / month with annual commitment
$49.99/agent monthly or $44.99/agent billed yearly |
Seat · per user per month | Standalone · Fixed |
What each plan includes
Feature names follow Trakdesk’s own pricing page. Check the wording before treating features from different vendors as like-for-like.
Professional
Plan card
- Multiple SLA policies
-
Included
- Multiple ticket forms
-
Included
- Custom DKIM
-
Included
- Announcements
-
Included
Business
Plan card
- Portal customization
-
Included
- Advanced reports
-
Included
- Scheduled reports
-
Included
- Ticket scheduler
-
Included
Enterprise
Plan card
- Enterprise helpdesk
-
Included
- Advanced controls
-
Included
- Enterprise reporting
-
Included
- Priority support
-
Included
How pricing changed
We check this pricing page weekly and record the changes we observe. An older date can simply mean the public page has not changed.
| Observed | Plans and prices | Source wording | Source |
|---|---|---|---|
|
|
Pricing page |