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Deskpro vs Trakdesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.deskpro.com

Plan Pricing Charged by Offer type
Team — default
USD 39 monthly · USD 39 / month with annual commitment

$39 /agent/month (Min 5 agents)

Seat · agent/month Standalone · Fixed
Professional — default Highlighted
USD 59 monthly · USD 59 / month with annual commitment

$59 /agent/month (Min 10 agents)

Seat · agent/month Standalone · Fixed
Enterprise — default
USD 99 monthly · USD 99 / month with annual commitment

$99 /agent/month (Min 25 agents)

Seat · agent/month Standalone · Fixed

USD · US · source: trakdesk.com

Plan Pricing Charged by Offer type
Starter
USD 11.99 monthly · USD 9.99 / month with annual commitment

$11.99/agent monthly or $9.99/agent billed yearly

Seat · per user per month Standalone · Fixed
Professional
USD 19.99 monthly · USD 16.99 / month with annual commitment

$19.99/agent monthly or $16.99/agent billed yearly

Seat · per user per month Standalone · Fixed
Business Highlighted
USD 29.99 monthly · USD 24.99 / month with annual commitment

$29.99/agent monthly or $24.99/agent billed yearly

Seat · per user per month Standalone · Fixed
Enterprise
USD 49.99 monthly · USD 44.99 / month with annual commitment

$49.99/agent monthly or $44.99/agent billed yearly

Seat · per user per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Deskpro

Team — default

Highlights

Unified inbox for every channel

Included

Highlights

Self-Service Help Center

Included

Highlights

Chatbot

Included

Highlights

Apps & Integrations

Included

Highlights

Mobile Apps

Included

Highlights

Reporting & Analytics

Included

Highlights

Standard Support

Included

Professional — default

Highlights

Everything in Deskpro Team

Included

Highlights

Lite Agents

Included

Highlights

Deskpro AI

Included

Highlights

AI-Powered Chatbot

Included

Highlights

Remove "Powered by Deskpro"

Included

Highlights

Multiple Brand Support

Included

Highlights

Advanced Voice & Call Controls

Included

Highlights

Multi-Account

Included

Highlights

CRM Sync

Included

Highlights

Professional Support

Included

Enterprise — default

Highlights

Everything in Deskpro Professional

Included

Highlights

Global Data Center

Included

Highlights

Quarterly Health Checks

Included

Highlights

Security Reviews

Included

Highlights

Sandbox Environment

Included

Highlights

Custom Contracts

Included

Highlights

HIPAA-Compliant Hosting

Included

Highlights

Account Manager

Included

Highlights

Implementation Services

Included

Highlights

Enterprise Support

Included

Trakdesk

Starter

Plan card

Email-to-ticket

Included

Plan card

Custom domain

Included

Plan card

Time tracking

Included

Plan card

Satisfaction surveys

Included

Professional

Plan card

Multiple SLA policies

Included

Plan card

Multiple ticket forms

Included

Plan card

Custom DKIM

Included

Plan card

Announcements

Included

Business

Plan card

Portal customization

Included

Plan card

Advanced reports

Included

Plan card

Scheduled reports

Included

Plan card

Ticket scheduler

Included

Enterprise

Plan card

Enterprise helpdesk

Included

Plan card

Advanced controls

Included

Plan card

Enterprise reporting

Included

Plan card

Priority support

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Deskpro

  1. Source
    • Team — default: USD 39 monthly · USD 39 / month with annual commitment
    • Professional — default: USD 59 monthly · USD 59 / month with annual commitment
    • Enterprise — default: USD 99 monthly · USD 99 / month with annual commitment

Trakdesk

  1. Source
    • Starter: USD 11.99 monthly · USD 9.99 / month with annual commitment
    • Professional: USD 19.99 monthly · USD 16.99 / month with annual commitment
    • Business: USD 29.99 monthly · USD 24.99 / month with annual commitment
    • Enterprise: USD 49.99 monthly · USD 44.99 / month with annual commitment