Desku.io vs Trakdesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Desku.io

See full pricing history

USD · US · source: desku.io

Plan	Pricing	Charged by	Offer type
Free	Free $0	Flat	Standalone · Free
Growth	USD 39 monthly $39 /mo	Flat · /mo	Standalone · Fixed
Advance	USD 79 monthly $79 /mo	Flat · /mo	Standalone · Fixed

Trakdesk

See full pricing history

USD · US · source: trakdesk.com

Plan	Pricing	Charged by	Offer type
Starter	USD 11.99 monthly · USD 9.99 / month with annual commitment $11.99/agent monthly or $9.99/agent billed yearly	Seat · per user per month	Standalone · Fixed
Professional	USD 19.99 monthly · USD 16.99 / month with annual commitment $19.99/agent monthly or $16.99/agent billed yearly	Seat · per user per month	Standalone · Fixed
Business Highlighted	USD 29.99 monthly · USD 24.99 / month with annual commitment $29.99/agent monthly or $24.99/agent billed yearly	Seat · per user per month	Standalone · Fixed
Enterprise	USD 49.99 monthly · USD 44.99 / month with annual commitment $49.99/agent monthly or $44.99/agent billed yearly	Seat · per user per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Desku.io

Free

Highlights For solopreneurs and entrepreneurs. Your first shared Inbox.: Included

Growth

Highlights Includes 6 Agents: Included
Highlights Includes 5,000 Customer Profiles: Included
Highlights 5 Shared Inboxes: Included
Highlights Eva AI: Included
Highlights Unlimited Eva AI with BYOK Bring your own API key: Included
Highlights 1 Chat Widget: Included
Highlights 1 Chat Bot: Included
Highlights Limited Ticket Automation: Included
Highlights Limited Integrations: Included

Advance

Highlights Includes 12 Agents: Included
Highlights Includes 50,000 Customer Profiles: Included
Highlights Unlimited Shared Inboxes: Included
Highlights Eva AI: Included
Highlights Unlimited Eva AI with BYOK Bring your own API key: Included
Highlights Eligible for Copilot Addon: Included
Highlights 2 Chat Widgets: Included
Highlights 2 Chat Bots: Included
Highlights Limited Ticket Automation: Included
Highlights Integrations including Shopify & WooCommerce: Included
Highlights 1 Facebook Page + 1 Instagram Account: Included
Highlights White Label & CNAME: Included

Trakdesk

Starter

Plan card Email-to-ticket: Included
Plan card Custom domain: Included
Plan card Time tracking: Included
Plan card Satisfaction surveys: Included

Professional

Plan card Multiple SLA policies: Included
Plan card Multiple ticket forms: Included
Plan card Custom DKIM: Included
Plan card Announcements: Included

Business

Plan card Portal customization: Included
Plan card Advanced reports: Included
Plan card Scheduled reports: Included
Plan card Ticket scheduler: Included

Enterprise

Plan card Enterprise helpdesk: Included
Plan card Advanced controls: Included
Plan card Enterprise reporting: Included
Plan card Priority support: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Desku.io

August 27, 2026 Source
- Free: Free
- Growth: USD 39 monthly
- Advance: USD 79 monthly

Trakdesk

August 27, 2026 Source
- Starter: USD 11.99 monthly · USD 9.99 / month with annual commitment
- Professional: USD 19.99 monthly · USD 16.99 / month with annual commitment
- Business: USD 29.99 monthly · USD 24.99 / month with annual commitment
- Enterprise: USD 49.99 monthly · USD 44.99 / month with annual commitment